Director of Application Engineering & Inside Sales

Position Overview

The Director of Application Engineering & Inside Sales is a senior leadership role responsible for driving technical excellence, strategic sales support, and operational efficiency within the sanitary process industry. This position combines deep engineering expertise with strong leadership and commercial acumen to ensure seamless integration of technical solutions, superior client experience, and profitable growth.

The Director will oversee application engineering, inside sales operations, and collaborate closely with project management, outside sales, and executive leadership to deliver best-in-class solutions for food & beverage, dairy, and pharmaceutical clients.

• Serve as the subject matter expert (SME) for sanitary process systems, pumps, valves, and fluid handling equipment.
• Lead technical reviews, equipment sizing, and selection to ensure compliance with sanitary standards and process requirements.
• Oversee preparation of technical proposals, P&, and integration plans for complex projects.
• Mentor and develop engineering staff, creating training paths for technical and leadership growth.

• Direct inside sales team activities, ensuring timely and accurate quotations for equipment and services.
• Collaborate with outside sales to provide technical expertise and support during client engagements.
• Evaluate vendor quotes for alignment with client specifications and project goals.
• Implement best practices for pricing, margin control, and quote accuracy.

• Develop and implement strategies for application engineering and inside sales to align with company growth objectives.
• Drive continuous improvement in technical processes, documentation standards, and customer engagement.
• Participate in long‑term planning for engineering and sales operations.

• Act as a trusted advisor to clients, integrators, and engineering firms, delivering technical presentations and solution recommendations.
• Coordinate with vendors, subcontractors, and internal teams to ensure project success and customer satisfaction.

• Oversee budgeting and cost control for engineering and sales operations.
• Identify and mitigate risks related to technical solutions, resource allocation, and project execution.

• Lead, motivate, and coach application engineers and inside sales professionals.
• Conduct performance evaluations, provide constructive feedback, and implement corrective actions as needed.
• Develop training materials and guidelines to enhance technical and commercial capabilities.

• Education: Bachelor’s degree in engineering (Mechanical, Chemical, Biological Systems, or related field). Advanced degree or PMP certification preferred.
• Experience: 10–15 years in sanitary process engineering, project management, or technical sales, with proven leadership experience.
• Industry Expertise: Strong knowledge of sanitary fluid process systems, pumps, valves, and mechanical systems supporting food & beverage, dairy, and pharmaceutical industries.
• Leadership: Ability to build and lead high‑performing technical and sales teams.
• Technical
  
  Skills:
  
  Proficiency in process design software (AutoCAD or similar) and Microsoft Office Suite.
• Commercial Acumen: Experience in pricing strategies, margin analysis, and contract negotiation.
• Communication: Exceptional ability to present technical concepts to both technical and non‑technical audiences.