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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Technical Support

Customer Care Leader: Ops & Performance Coach

Job in Burr Ridge, Cook County, Illinois, USA
Listing for: Perma-Seal Basement Systems
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading home improvement company in Burr Ridge is looking for a Call Center Manager to lead the Customer Care department. This role involves overseeing a team that ensures high-quality service delivery, handling escalations, and driving initiatives to enhance overall customer satisfaction. The ideal candidate will possess strong leadership abilities and a solid understanding of customer service principles. This position plays a crucial role in supporting the company's growth and success.
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