Administrative Nursing Supervisor

Overview

The Administrative Nursing Supervisor role represents administration and management on a 24/7 basis in the provision of leadership to expedite and ensure efficient hospital operations. It guides in the appropriate placement and safe provision of patient care services which address and meet clinical patient needs, employs wise and appropriate stewardship of resources, and assures and enhances a positive patient experience.

• Serves as the representative of hospital administration
• Investigates patient, family, physician, and staff concerns. Refers situations to Patient Representative, Risk Management, Occupational Health, as appropriate.
• Evaluates any unusual and/or inappropriate incidents on hospital premises related to unsafe occurrences or practices involving patients, employees, providers, students, or visitors; takes prompt, appropriate action in order to provide a safe environment and safe patient care.
• Informs on-call Administrator/Director/Department Manager of resolved and/or pending problems and actions taken.
• Gives direction to other hospital departments in the absence of their manager to assure the delivery of patient care.
• Responds to media and law enforcement inquiries and refers to appropriate resources such as Patient Relations, Risk Management and Security.
• Maintains patient rights in accordance with the Minnesota Patient Bill of Rights.
• Responsible for human resources and financial management during assigned shift to maintain quality service, positive employee relations, and fiscal expectations
• Facilitates inter/intra-departmental problem solving between individual employees. Promotes first party communication.
• Implements and communicates human resource policies and procedures in a fair and consistent manner.
• Monitors performance of nursing personnel from outside agencies during their assignment and relays information to appropriate staff.
• Assists with effective fiscal management of resources within budgetary guidelines.
• Responds and participates in resolving system, staff, and physician issues, taking immediate action when appropriate and/or triaging to operational managers. Consistently provides information to Department Manager or Director about unit or system issues.
• Provides input regarding employee issues and performance appraisals consistent with hospital policies.
• Utilizes clear decision-making process in problem identification and problem resolution in both routine and emergency situations.
• Supports staff in utilizing their own abilities to problem solve.
• Allocates daily staffing resources
• Coordinates human resources with Staffing Office and Patient Placement for area(s) of responsibility to achieve quality service and positive patient flow for assigned shift.
• Evaluates patient care requirements in relationship to the human resource and financial requirements
• Weighs requests for staff against available resources, budgeted patient care hours, and individualized patient care needs.
• Utilizes suggested staffing and hospital guidelines, policy, procedure and personnel assessment to allocate staff appropriately.
• Patient and Employee Safety:
  Demonstrates understanding of role in developing and maintaining an environment that is safe for patients, visitors, and employees.
• Identifies issues which impact patient care throughout the hospital.
• Responds to emergency calls and acts as resource to team members when requested by staff.
• Participates in Emergency Alert Response plan; assumes position of Incident Commander and implements the Hospital Incident Command system (HICS) in the absence of an Administrator.
• Communicates as appropriate with Coordinating Council and external agencies (MNTrac).
• Notifies Risk Management of any event with untoward effect on patient or family.
• Meets requirement for annual infection control and safety/security education.
• Protects patients, self, and others from injury and accidents by maintaining a safe environment and using equipment properly.
• Follows safety/security procedures for emergency and non-emergency situations to protect patient, self, and environment.
• Protects patient, self, and others from injury during transfers, lifts, and transports by…