Designated Manager

Join Our Team as a Designated Manager!

Are You Ready to Lead and Make a Difference?

The Cottages Group is looking for a dedicated and compassionate individual to oversee and manage direct care staff, ensuring the highest level of care for individuals with intellectual disabilities and mental health needs. If you are a leader with a passion for helping others, we want YOU!

As a Designated Manager, you will be responsible for overseeing direct care staff, coordinating daily activities, and ensuring compliance with all federal, state, and local standards. You will also play a key role in fostering a supportive, inclusive environment where individuals can thrive.

• Manage and coordinate direct care staff schedules, ensuring all shifts are covered.
• Determine program staffing requirements and provide recommendations on hiring, performance evaluations, and dismissals.
• Ensure all employees comply with company policies and procedures.
• Oversee and ensure staff training is completed before working unsupervised.
• Conduct and participate in employee performance evaluations.
• Manage medication orders, refills, and ensure proper medical care for residents.
• Maintain up-to-date individual files and ensure proper documentation.
• Coordinate and attend team meetings as required.
• Ensure individuals have access to community activities with appropriate staffing support.
• Submit payroll information accurately and on time.
• Oversee grocery orders and ensure delivery; may assist with grocery shopping as needed.
• Ensure accurate completion of incident reports and submit them as required.
• Address concerns from staff, residents, guardians, and case managers while notifying the Director when necessary.
• Participate in ongoing training and continuing education.
• Be available for emergency situations, including severe weather and evacuations.
• Maintain a clean and safe environment for residents.
• Be flexible in your schedule to meet the needs of individuals and the program.
• Be available after hours for emergencies and participate in weekend On-Call rotations.

• Work in a residential setting, frequently moving throughout the building and grounds.
• Assist individuals as needed, including transportation in staff vehicles.
• Potential exposure to challenging behaviors, environmental hazards, and medical risks.
• Compliance with safety protocols, including handling hazardous materials and infection control measures.

We offer career growth, a supportive work environment, and meaningful work that truly impacts lives.

• 401(k) Plan: Employer match up to 4% after one year.
• Comprehensive Insurance: Affordable medical, dental, and vision coverage (starting the 1st of the month after 60 days).
• Employer-Paid Life Insurance
• Paid Time Off (PTO) for all employees, regardless of hours worked.
• Referral Bonuses and Yearly Service Bonuses
• Active Driver Bonuses for employees who transport residents.
• Holiday & Birthday Gifts

Requirements

Required Qualifications:

• 4-year degree in a human service field + 1 year of direct care experience.
• 2-year degree in a human service field + 2 years of direct care experience.
• Diploma/certificate from a post-secondary school in a human service field + 3 years of direct care experience.
• Minimum of 4 years of direct care experience under the supervision of a Designated Manager.
• Minimum of 3 years of progressively responsible supervisory and personnel management experience in Human Services.

Preferred Qualifications:

• Experience developing and evaluating client programs.
• Strong problem-solving and scheduling skills.
• Knowledge of 245D regulations.
• Strong written and oral communication skills.
• Experience with budgeting and financial management.

Specific Requirements:

• Must have a valid driver’s license.
• Must be fluent in English (written and verbal).
• Strong leadership and teamwork abilities.
• Must be adaptable, patient, and professional in challenging situations.
• Must meet company health requirements, including a medical examination.
• Must be able to push, pull, and carry at least 80 lbs over 10 feet.

If you’re ready to make a difference and start a rewarding leadership role, apply now to become a Designated Manager with The Cottages Group!