Service Technician - Colorado Springs

Service Technician – Empowering Innovation

Location: Rocky Mountain Region |
Pay Range: $30 - $50 / hour + Uncapped Commission

Since 1983,
Setpoint Systems Corporation has been the trusted leader in building automation. But we aren’t just resting on our 40-year legacy—we are expanding aggressively
. We are currently assembling a dynamic team of motivated, technical experts who are ready to redefine what "service" means in the building automation space.

As a Service Technician at Setpoint, you are more than a repair person; you are a trusted consultant and problem-solver
. Our mission is to improve lives through empowerment, giving our customers the tools and training they need to be self-sustaining. If you are a free‑thinking, detail‑oriented technician who thrives in a fast‑paced, self‑governing environment, we have a seat for you at the table.

You will be the face of Setpoint Systems, managing the health of sophisticated temperature control systems and HVAC networks for high‑profile commercial, industrial, and institutional clients.

• Expert Diagnostics: Rapidly diagnose and repair HVAC control systems through high‑priority spot service calls.
• Precision Maintenance: Execute Technical Support Agreements (TSAs) to the rigorous "Setpoint Standard," ensuring peak system performance.
• Emergency Response: Participate in periodic 24/7 on‑call rotations to provide critical support when our clients need us most.
• Relationship Architecture: Actively develop and maintain long‑term customer partnerships built on trust and technical excellence.
• Growth Identification: Proactively identify opportunities for system upgrades and new Technical Support Agreements to enhance customer facilities.
• Project Planning: Assist with device requisitions, manpower scheduling, and maintaining meticulous project documentation.
• Territory Coverage: Occasional out‑of‑state travel to bring Setpoint expertise to our diverse client sites.

We are looking for technicians who possess a unique blend of technical "grit" and customer‑facing polish.

• The Problem Solver: You have a passion for creative thinking and don't stop until the system is optimized.
• The Professional: You are loyal, supportive, and communicate with clarity—whether you’re talking to a building owner or a fellow engineer.
• The Self‑Starter: You thrive in a self‑governing role where you are empowered to make decisions and own your schedule.

• The Foundation: 5+ years of HVAC experience/training OR an Associate’s degree from a technical college.
• Technical Sharpness: Strong understanding of DDC (Direct Digital Control) systems, electrical circuits, and mechanical HVAC operations.
• Communication: Excellent interpersonal skills and the ability to explain complex technical issues to non‑technical customers.
• The "Setpoint Plus":
  
  Experience with
  Delta Controls
  , systems integration, or Building Automation Systems (BAS) is highly preferred.

• Unlimited Earning Potential: Competitive hourly pay PLUS an uncapped commission structure for system upgrades and service agreements.
• World‑Class Training: We don't just expect excellence; we build it. Extensive, ongoing product and leadership training is provided and required.
• Comprehensive Benefits: Health, Dental, Vision, and a 401(k) with a company match.
• Dynamic Culture: Join a team that values your independence and rewards your hard work with real growth opportunities.

Are you ready to solve complex problems and make a significant impact? Apply now and bring your energy to Setpoint Systems!