Head of Technology

MHC is a global leader in AI-powered SaaS solutions that transform how organizations in highly regulated industries operate. We deliver intelligent document and payment automation solutions that drive growth, boost efficiency, and mitigate compliance risk.

Our mission is to revolutionize content-heavy processes across core business functions—streamlining interactions with customers, vendors, and employees a modern, no-code platform designed for speed, flexibility, and precision. Serving enterprise and mid-market organizations ($500M–$5B in revenue), MHC specializes in simplifying complex workflows to enhance compliance, efficiency, and customer experience. Our dynamic multi-tenant SaaS platform combines AI-driven content creation, advanced data modeling, intelligent data capture, and seamless workflow automation to deliver intuitive, end-to-end solutions.

By extending functionality and integrating processes across core business systems, we empower organizations to communicate smarter, faster, and more effectively with their most critical stakeholders.

We are committed to our customers’ success, and it shows. Recognized as a Leader in multiple G2 reports and named to multiple analyst reports (Gartner, IDC, Aspire, Aragon), MHC is poised for accelerated growth and continued market share expansion. For information visit:

We seek a strategic, hands-on leader with a growth mindset and passion for delivering customer value to lead MHC’s Technology team, including Engineering, Tech Ops (Dev Ops & Internal IT), Software Quality Assurance (SQA), Security, and Tech Project Management. You'll define and own the enterprise technology and architecture strategy, ensuring product roadmaps are delivered securely, sustainably, and at scale in alignment with MHC’s multi-year growth strategy.

• Set and execute global technology strategy tightly aligned to company objectives and multi-year imperatives (SaaS growth, ecosystem-led growth, verticalized go-to-market, product portfolio simplification). Own and manage the technological aspects of the product roadmap, tech KPIs, operational processes, and budgets.
• Establish uphold clear lines of accountability between Product and Technology, including ownership of architecture, platforms, tooling, SDLC standards, and non‑functional requirements (security, scalability, reliability, performance), championing close collaboration with the Product team to drive efficiency and fuel product‑led growth.
• Lead engineering and quality:
  Own architectural direction and standards across the MHC product portfolio; evolve the target architecture; enforce SDLC and quality practices that balance delivery speed, security, accessibility, scalability, and long‑term maintainability.
• Drive cloud‑native and SaaS modernization:
  Accelerate migration and consolidation programs, balancing speed with customer retention and R&D capacity.
• Own technology operations (IT Ops/Dev Ops):
  Evaluate and improve reliability, scalability, performance, and cost efficiency across environments; strengthen observability and automation; govern change control and release management and ensure the tech‑enabled productivity of all MHC employees through the management of internal operations.
• Own security and compliance outcomes:
  Partner with Info Sec to maintain SOC 2/HIPAA/GDPR/PCI controls; establish future compliance standards; manage incident response and audit readiness; publish operational KPIs; ensure sales prospect and customer trust in the platform.
• Lead technology initiatives to foster innovation and integrate AI into MHC’s growth products, advancing toward agentic AI capabilities that enhance user experience and productivity while safeguarding compliance for customers.
• Own technology budgeting and vendor management:
  Build and manage technology budgets; negotiate and optimize vendor contracts to optimize cloud spend.
• Manage business continuity and disaster recovery for the business:
  Maintain plans and tabletop exercises across IT Ops/Dev Ops, closing gaps and ensuring resilience.
• Champion talent management and org design across Technology teams:
  Structure teams, hire and…