Sales Administrator; Technical

Sales Administrator (Technical)

Burnley, Lancashire, BB11

Process Instruments (UK) Ltd is a double Queen’s Award winning market leader in the manufacture of water quality instrumentation. We are proud of our products, growth record, company culture, and values of Fairness, Integrity, Respect and Customer Satisfaction. You can find more information about us on our website.

This is a full‑time, permanent role working 35 hours per week, from 8.30 am to 4.30 pm. As a Sales Administrator (Technical), you will provide expert technical support to the sales team and customers, delivering clear information, tailored solutions, and exceptional service. You will interpret complex technical enquiries, translate them into clear guidance for customers, and prepare accurate, bespoke quotations across a wide range of industries and regions.

Working closely with the sales team, you’ll play a key role in ensuring customers receive the right product recommendations and a seamless experience from initial enquiry through to order confirmation. You’ll also support the smooth transition from sales to manufacturing, helping resolve technical queries and contributing to effective problem solving to ensure each project progresses without issues.

• Salary of up to £28,000 per year (dependent on experience)
• Annual company performance‑related bonus
• Ongoing training and professional development
• Group life scheme (4 × salary)
• Annual team bonding and social events
• Employee assistance programme
• Free parking

• Previous experience in a role that has similar demands
• Excellent communication skills and attention to detail
• A determined and tenacious approach
• Team‑working skills
• Technical awareness

We believe interviews should work both ways, so we invite shortlisted candidates to come and visit our site, get to know our products and meet our lovely team. This gives you a chance to see if the company is a good fit for you, as well as if you are a fit for us, all before the possibility of job offers.

We have had particular success with teachers looking for a career change (there are currently 6 within the business!). So, what are you waiting for? Apply now via Webrecruit. We can’t wait to meet you!

Other organisations may call this role Technical Sales Engineer, Sales Support Engineer, Technical Account Manager, Technical Sales Consultant, Inside Sales Engineer, Product Support Engineer, or Customer Support Engineer.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.