Site Supervisor - Forklift Engineer

Site Supervisor - Jungheinrich | Highbridge (TA9)

Full-time | Monday-Friday, 08:00-16:30

Jungheinrich is one of the world's most successful intralogistics brands
, recognised for engineering excellence, industry‑leading technology, and a customer-first approach.

We are now looking for an experienced, customer-focused Site Supervisor to join us on a manned customer site in Highbridge
, supporting a mixed fleet of materials handling equipment.

As a Site Supervisor (without staff responsibility), you will be the first point of contact for our customer on-site
, ensuring equipment is maintained to the highest standard and service levels are consistently achieved.

This is a hands‑on technical role, ideal for an engineer with strong electrical skills and experience working independently in a customer‑facing environment.

• Carry out preventative maintenance and repair work on a range of materials handling and ancillary equipment
• Complete accurate service reports
  , timesheets and associated paperwork
• Manage and control on‑site parts stock
• Build strong customer relationships and ensure expectations are met in line with contract commitments
• Liaise closely with the After Sales team to provide updates on repair times and ETAs
• Support customer review meetings when required
• Identify follow‑up work and ensure chargeable tasks are completed promptly
• Promote Jungheinrich products and act as a positive Company Ambassador
• Ensure full compliance with all company and customer health & safety procedures

You’ll be supporting a mid‑sized operation comprising:

• 9 Reach Trucks
• 20‑30 Powered Pallet Trucks (PPTs)
• A small number of UPCs (Under Pallet Carriers) with some automation on‑site

• Strong electrical bias and experience in MHE, automotive, HGV, mobile plant, forklift, or ex‑forces engineering
• Excellent customer service skills and confidence as the sole on‑site engineer
• Experience completing paperwork, admin and handling customer queries
• The ability to work independently and manage their own workload
• A full UK driving licence

Competencies:
Time management
* Problem solving
* Flexibility
* Accountability
* Adaptability
* Initiative
* Customer orientation
* Decision‑making
* Innovation
* Influencing
* Team working
* Business acumen

• A respected global brand with a collaborative, supportive culture
• A role with autonomy where you can build strong customer relationships
• Opportunities for development, progression, and exposure to innovative equipment
• Work with cutting‑edge automated and electric MHE solutions

Guidant, Carbon
60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.