Deputy Manager

Role Overview

You will be assisting the Home Manager in the operation of a residential care home. Your duties will include development, implementation and monitoring of individual care plans; assisting with staff supervision and administrative control; and ensuring compliance with all relevant codes of practice and legislation. The position requires extensive knowledge, including supervisory experience from working in Adult Social Care, a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation.

• Identifying residents' emotional, physical, psychological, social and spiritual needs and making appropriate decisions for action in consultation with the management team
• Coordinating and leading the staffing team, under the direction of the Home Manager
• Supporting the Home Manager by conducting inductions and supervisions
• Conducting regular team meetings and delegating responsibilities amongst the team
• Supporting the Home Manager in maintaining appropriate levels of staffing by planning and managing a rota
• Supporting the Home Manager in managing the impact of absence
• Ensuring staff are up to date with training
• Actively assisting and supporting the Home Manager with investigations, disciplinaries and grievances
• Working in collaboration with other departments and homes within the Company
• Conducting risk assessments for both staff and residents

Being patient, reliable, flexible, a team player and a good communicator are key characteristics of a successful Deputy Manager.

• Learning Academy – Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications for all staff
• Enhanced holiday entitlement – starting from 34 days inclusive of Bank Holidays
• Sick pay entitlement
• Employee Assistance Programme – comprehensive health and wellbeing support for staff
• Refer a friend scheme – receive £500 when you recruit a friend to Choice Care
• Choiceversary – staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
• Christmas bonus – vouchers for all staff members
• Life insurance
• Annual staff awards – each winner receives £400; over 30 winners this year
• Complex in‑house training – includes Advanced Management Development Programme for managers in the making and Foundation Management Development Programme for rising stars
• A paid day off on your birthday
• Free monthly prize draw – frontline care colleagues automatically enter; three winners receive £500 each, tax‑free
• Blue Light Card eligibility
• Reclaim prescription costs for Hormone Replacement Therapy (HRT) and free feminine hygiene products during shift
• Wagestream – a financial health app that enables you to track earnings, save, access optional pay advances and financial support and education
• Minimum service periods and apprenticeship funding eligibility applicable to some benefits

Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years of experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row!

Our homes are more than just a place to live; they’re like a second family for everyone we support. Each home is a close‑knit community, with its own unique personality, and reflects the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self‑esteem.

In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this, there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.