×
Register Here to Apply for Jobs or Post Jobs. X

Collections Account Manager - Bilingual; Spanish​/English - Temp

Job in Burnaby, BC, Canada
Listing for: Ritchie Bros.
Full Time, Seasonal/Temporary position
Listed on 2026-01-14
Job specializations:
  • Sales
    Business Development
Job Description & How to Apply Below
Position: Collections Account Manager - Bilingual (Spanish/English) - Temp

Collections Account Manager - Bilingual (Spanish/English)

RB Global (NYSE: RBA) (TSX: RBA) is a leading, omnichannel marketplace that provides value-added insights, services and transaction solutions for buyers and sellers of commercial assets and vehicles worldwide. Through its auction sites in 13 countries and digital platform, RB Global serves customers in more than 170 countries across a variety of asset classes, including automotive, commercial transportation, construction, government surplus, lifting and material handling, energy, mining and agriculture.

The Collections Account Manager is responsible for collecting outstanding balances on various Ritchie Brothers platforms, and monitoring and providing timely and effective resolutions to outstanding accounts.

Responsibilities
  • Responsible for the early-stage collections on majority commercial and some consumer accounts
  • Prioritizes collections of accounts within team
  • Identifies process gaps and recommends solutions for improvements
  • Problem solves a solution for early defaults and collapses and presents to management
  • Responsible for reducing the collapse rate
  • Track and report (excel and qualitative feedback) on work queue results
  • Controls the negotiation with customers on payment timelines, partial payments, default fees, etc
  • Responsible for operational issues
  • Performs other duties as assigned
Qualifications
  • 1 year minimum of collections experience in auto loans, commercial collections, and financial institutions portfolios
  • Self-motivated individual with initiative and flair for identifying process gaps or opportunities for improvement
  • Strong communication skills – listening to customers and understanding their situation
  • Excellent phone etiquette
  • Strong written communication through email
  • Excellent questioning and probing skills
  • Bilingual Spanish and English
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Sales and Business Development
Industries
  • Construction, Machinery Manufacturing, and Truck Transportation
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
 
 
 
Search for further Jobs Here:
(Try combinations for better Results! Or enter less keywords for broader Results)
Location
Increase/decrease your Search Radius (miles)

Job Posting Language
Employment Category
Education (minimum level)
Filters
Education Level
Experience Level (years)
Posted in last:
Salary