Production & QA Coordinator

With 108 years of experience, Watson Gloves is North America’s single source for hand protection offering over 2,000 different styles to cover glove-use: at work, at home,  are a Family-owned company that is committed to providing Authentic and Fun experiences for our people and our customers that deliver above and beyond customer and employee experiences based in Integrity and Continuous Improvement.

Our drive for being industry leaders in glove innovation and focus on the four pillars of corporate social responsibility play a large part in our success as we live out our Just Cause by elevating industry for the greater good through sustainability and innovation protecting people and our planet.

If you like to work in a cool, collaborative workplace where we like to have fun but get the job done, look no further than Watson Gloves. “We’re glovers, not fighters” – Watson Marketing Team.

Job Location: Burnaby, BC

Salary Range: $58,000 – $68,000

The Production & QC Coordinator is responsible for ensuring that bulk production meets Watson’s quality standards, delivery timelines, and operational expectations through effective execution and cross-functional collaboration, guided by a strong commitment to integrity.

Working closely with the Production & QC Lead, you’ll execute technical direction, escalate quality risks, and align on QC standards to ensure adherence to established protocols. Together, you form the core of Watson’s quality control structure, safeguarding product integrity and supporting continuous improvement throughout the production lifecycle.

This role requires adaptability, critical thinking, and strong project leadership in a fast-paced environment, with a focus on improving efficiency through process optimization while supporting accurate reporting, data integrity, and seamless collaboration across Product, Purchasing, Operations, and Supply Chain teams.

Pre-production Support:

• Work in close partnership with the Production & QC Lead to review pre‑production samples, assess fit, construction, and workmanship against approved specifications, and document findings with clear recommendations prior to bulk production approval
• Advise Product Developer of final size spec measurements to be applied onto Glove Specification Sheets
• Interact on a daily basis with suppliers to problem solve issues related to bulk production when required
• Initiate and oversee WIP protocols with suppliers on first production runs, maintaining visibility into production status, timelines, and potential quality concerns
• Organize, label, and maintain the sample room, ensuring all pre‑production, size‑set, QC, and reference samples are accurately tagged, current, and stored according to Watson’s standards
• Ensure obsolete or superseded samples are removed to maintain a clear and reliable sample library for internal reference and audits

Supply Chain Cross Functional Duties:

• Review inbound reports, update status of shipments by vendor and cross check with packing lists
• Advise purchasing if there are styles on supplier packing lists that do not match expected delivery dates and request approval
• Work collaboratively with Purchasing, Factory, and Product team and to execute raw material sourcing protocol
• Work collaboratively with Factory and Product team, and to create and execute raw material quality control protocol once bulk production arrives

Quality Control and Vendor Compliance:

• Ensure suppliers follow Watson QC protocols in Pre-Shipment Inspection reports
• Support the on-boarding and training of new and existing vendors on Watson production and quality expectations
• Review freight forwarder’s shipment reports and cross check against inbound report to follow up with suppliers on any missing PSI reports to ensure they are sent for review before goods are released for shipping
• Review all Pre-Shipment Inspection reports from overseas vendors and approve or reject for shipping
• Own the accuracy and upkeep of Pre‑Production and QIMA inspection dashboards in , providing real‑time visibility into QC status, outstanding actions, and risk areas to the Product, Purchasing, and Operations teams
• Once bulk…