VP Operations; Revenue and Execution

Overview

Long-term HQ relocating to Port Moody / Tri-Cities (Port Moody / Coquitlam)

This is not a corporate COO role.

This is an operator seat.

Talent Harbour is a people-based professional services business scaling quickly through organic growth and acquisitions. We’re looking for a VP Operations / COO-calibre leader to own execution, people, and operating discipline as we scale, without breaking service quality, culture, or values.

If execution slips, standards drift, or growth creates friction, this role owns the fix.

The One-Sentence Job

Build and run the operating system that drives growth through strong people, clear systems, and disciplined execution.

About Us

Talent Harbour is a full-service talent management firm partnering with founder-led companies and leading organizations across North America across the full people lifecycle.

• Executive search & recruiting
• Fractional HR

We operate within JL Davis Enterprises
, a purpose driven founder-led family office that actively builds, scales, acquires, and invests in people-driven businesses with a long-term view.

Talent Harbour is growing quickly through a combination of organic growth and acquisitions
. We have recently completed multiple acquisitions and continue to expand our national platform.

What sets us apart is simple
- we build people strategies that actually work in the real world
.

We help organizations:

• Build world-class teams
• Develop high-impact leaders
• Support employees through growth, change, and transition

We are built by business operators and experienced HR leaders
, grounded in real-world execution - not theory.

• Lead the business day-to-day
• Hire and retain A-players (no passengers)
• Put the right people in the right seats and move quickly when they’re not
• Address issues early, directly and with respect
• Build leaders beneath you so the business doesn’t rely on one person

• Translate growth goals into staffing and execution plans
• Improve utilization, speed, and throughput
• Remove bottlenecks that limit performance and growth
• Protect margins through disciplined execution

• Build systems that expand accounts across the client lifecycle
• Shift the business from one-off work to longer-term engagements
• Make growth more predictable and repeatable
• Build out a cross selling system for our group of companies.

• Partner closely with our VP, Revenue & Client Services
• Enforce CRM discipline and clean pipelines
• Run weekly pipeline and deal accountability
• Ensure clean handoffs from sales to delivery

• Run the business using EOS / Scaling Up-style cadence or similar
• Build SOPs people actually follow (checklists > manuals)
• Implement scorecards for every role
• Partner closely with our VP of Technology to implement the right technology and AI systems that eliminate manual administrative work and increase speed, accuracy, and scalability.
• Lead clean, fast acquisition integrations

This role works directly with the founders of JL Davis Enterprises award-winning Canadian entrepreneurs with deep, hands-on operating experience.

You’ll gain:

• Close mentorship from proven operators and investors
• Exposure to real decision-making across growth, acquisitions, and leadership
• The opportunity to take on expanded responsibility over time

As the platform grows, there is meaningful opportunity to:

• Lead integration and scaling of future acquisitions
• Take on broader operational leadership across portfolio companies
• Grow with the JL Davis Enterprises family office as a senior operator

For the right person, this role has the scope and mandate to grow into a Chief Operating Officer–level seat based on performance.

We invest in people and leaders
, with a long-term view toward building the next generation of operators.

• Not a back-office ops role
• Not a theoretical strategist role
• Not overly corporate

This is a demanding role with real responsibility, but also meaningful opportunity, upside, and the chance to make a real impact in the industry for the right person.

You’ve likely been a:

• VP Operations
• Head of Operations
• Director of Operations (with real scope)
• VP, Business…