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IT Support Technical Support Cybersecurity

Endpoint Solutions Tech Support – Escalation Expert

Job in Burnaby, BC, Canada
Listing for: Fortinet, Inc.
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support, Cybersecurity
Salary/Wage Range or Industry Benchmark: 80000 - 100000 CAD Yearly CAD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A leading cybersecurity firm is seeking a Technical Support Specialist – Endpoint Solutions, to join their Burnaby office. The role involves providing exceptional customer service and technical assistance for clients. Responsibilities include troubleshooting core products, analyzing configurations, and engaging with customers to resolve issues. Ideal candidates will have experience in tech support roles, deep knowledge of operating systems and security products, and strong communication skills.

A bachelor's degree in Computer Science or a related field is required. Competitive salary and comprehensive benefits included.
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