Business Analyst

Overview

Our Business Analyst acts as a key liaison between business stakeholders and technical and execution teams, translating business needs into effective, compliant solutions that align with organizational objectives. This role is responsible for analyzing processes and data, supporting solution design and delivery, and ensuring initiatives are implemented successfully and on time. Through collaboration, testing, and user enablement, the Business Analyst helps drive continuous improvement and operational efficiency across the organization.

• Engage with stakeholders to identify business needs and objectives; document and analyze business processes, workflows, and systems
• Analyze and interpret data to provide insights and recommendations; develop process maps, flowcharts, and other visual representations of business processes
• Work with technical teams to design and implement solutions that meet business needs; ensure that solutions align with the organizations objectives and industry/regulatory standards
• Lead project planning; monitor progress and ensure timely delivery of solutions
• Develop test plans and conduct testing to ensure solutions meet requirements and perform as expected; work with development teams to resolve issues
• Provide training and support to end-users on new systems and processes; assist in troubleshooting and provide content for user manuals and documentation
• Perform other duties as required to meet organizational requirements

• Strong experience in business analysis, requirements gathering, and process mapping
• Demonstrated ability to analyze and interpret data to provide actionable insights and recommendations
• Proven capability to collaborate with technical teams to design, test, and implement business solutions
• Solid project coordination skills, including planning, progress tracking, and issue management
• Hands‑on experience with testing methodologies, including test plan development and user acceptance testing (UAT)
• Excellent communication, facilitation, and stakeholder engagement skills
• Experience developing user documentation and delivering end‑user training and support
• Bachelor’s degree in Business, Information Systems, Computer Science, or a related field
• Working knowledge of SQL and DAX for data analysis, reporting, and validation of business is preferred
• Familiarity with industry standards, regulatory requirements, and structured delivery methodologies (Agile, Waterfall, or hybrid); relevant certifications are an asset

Please submit a cover letter with your resume. Thank you!

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Paladin Security:
Making the World a Safer and Friendlier Place because we CARE
!

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

This is a Full‑Time position