Accounts Receivable Manager
Job in
Burnaby, BC, Canada
Listing for:
Fix Network World
Full Time
position
Listed on 2026-01-13
Job specializations:
-
Finance & Banking
-
Management
Job Description & How to Apply Below
Posting Details
Job Details
Description
At Fix Network, we build highways of connections!
Fasten your seatbelt!
Fix Network is looking for an Accounts Receivable Manager in our Burnaby office who loves to put the foot to the floor! At Fix Network, we build highways of connections! As an Accounts Receivable Manager, overseeing the daily operations of the Accounts Receivable department. This role plays a vital part in maintaining cash flow by ensuring accurate billing, efficient collections, and proactive resolution of insurance denials and rejections.
The daily road of an Accounts Receivable Manager at Fix Network
Oversee and coordinate the functions of the Accounts Receivable (AR) department to ensure efficient operations.Manage end-to-end accounts receivable processes for franchise fees (e.g., royalties, marketing contributions) and corporate store receivables, including insurance reimbursements.Oversee insurance claims processing and follow-up on denials, rejections, underpayments, and outstanding claims from third-party payers.Analyze AR processes and identify areas for improvement to optimize cash flow and reduce outstanding debts.Professionally interact with internal teams across the organization, and externally with customers (franchisees, corporate store customers, and insurance companies).Lead and/or participate in cross-functional projects and initiatives focused on process improvement, automation, and scalability of AR operations.Adhere to and enforce policies and procedures for the AR department, ensuring compliance with financial regulations.Update training materials and departmental procedures as needed to reflect changes in policies or systems.Provide troubleshooting support to all AR personnel, addressing system issues and process inefficiencies.Plan and conduct meetings with AR staff to ensure compliance with established practices and to communicate updates.Ensure accurate understanding of company policies in relation to credit terms, billing, and collections.Plan the department's workload and workflow to meet billing and collection targets.Answer queries and complaints from customers regarding invoices and payment status, resolving any issues promptly.Review credit applications and grant credit to customer accounts.Recruit, select, and train AR department personnel, fostering a knowledgeable and efficient team.Monitor and manage the aging of accounts receivable, implementing collection strategies for overdue accounts.Prepare and analyze AR reports, providing insights to management on receivables status and trends.Collaborate with the sales and customer service departments to resolve billing disputes and improve customer satisfaction.Ensure timely and accurate processing of payment documents such as invoices, credit memos, and adjustments.Support month-end and year-end closing processes by reconciling AR accounts and preparing necessary documentation.Other duties shall be assigned as required.The pilot we are looking for :
Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.Minimum of 3 years of experience in accounts receivableProficiency in accounting software and systems; experience with Microsoft Dynamics Business Central 365 is considered an asset.Excellent communication and interpersonal skills, capable of effectively interacting with customers, vendors, and internal departments.Demonstrated ability to manage multiple tasks and meet tight deadlines in a fast-paced environment.Knowledge of credit management principles, collections processes, and relevant financial regulations.Experience in conducting credit assessments and managing credit limits and terms.Familiarity with financial reporting and the ability to analyze accounts receivable metrics to inform strategic decisions.Strong leadership and team management skills, with experience in training and developing staff.Ability to maintain confidentiality and handle sensitive financial information with integrity.Why Fix network ?
In addition to joining dynamic and highly motivated team in a flexible and constantly evolving work environment. You will have access to the following benefits:
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