Student Mental Health Coordinator

Who we are

At Yorkville University and Toronto Film School, we believe education is more than the pursuit of knowledge – it is a catalyst for transformation. Our mission, grounded in democratizing education, is to create access for learners from every background and empower them to achieve their aspirations and advance their careers.

We are committed to delivering rigorous, flexible programs that are both personally fulfilling and professionally rewarding, while contributing to the betterment of society. Since 2004, Yorkville has been among Canada’s few private, for-profit, fully accredited degree-granting universities, with campuses in Ontario, British Columbia, and New Brunswick. Together with Toronto Film School, we offer creative and academic pathways at both the college and university levels, cultivating a multidisciplinary environment where innovation and the arts converge.

Our community is vibrant and diverse. Many of our learners are adults balancing education with careers and personal commitments. Every member of our team – whether in teaching, operations, or technology – is dedicated to removing barriers and expanding access. Together, we deliver flexible, industry-informed learning that leads to meaningful opportunities.

At our core is human connection – guiding people to reimagine their futures in a community defined by opportunity, creativity, and growth.

Reporting to the Senior Manager, Student Services, we have a newly created opportunity for a Student Mental Health Coordinator on our Student Wellness team. As the first point of contact for on‑site and online students experiencing varied challenges, you will provide holistic, student‑centred support through triage, de‑escalation, and case coordination. You will assess needs, and facilitate warm referrals to internal or external services, collaborating to connect students with the right services at the right time.

This job posting is for existing vacancy thatis a full‑time, campus‑based role working Monday to Friday from 10 am to 6 pm at our New Westminster site.

Impact. This is the opportunity to take your passion and dedication for helping others to triage crises and connect students to the resources they need. As the first line of support for students seeking help, you will witness the tangible difference you make to their lives, ensuring they feel empowered and heard.

Exposure. This is an opportunity to be a trusted advocate and guide for a diverse student population across diploma, undergraduate, and graduate programs at a national level, expanding your expertise as part of the Wellness team. You will build and nurture relationships with internal and external stakeholders, collaborating to provide warm, coordinated handoffs, ensuring continuity of care and a consistent student experience.

Influence. As part of a student‑centred team dedicated to proactive and compassionate care, you will contribute to a culture of responsiveness and well‑being by helping faculty and staff better understand how to support students of concern. You will identify emerging trends and bring forward insights to improve services and promote a healthy and inclusive campus culture.

Career development. Yorkville University is in an exciting growth phase, with new programs, new leaders, and renewed energy around campus transformation. You will build experience in a non‑clinical case management model, working at the intersection of wellness, accessibility, academic advising, and student affairs. You will stay current on student support practices, including trauma‑informed approaches, risk identification, and care referral protocols. With free access to our Master’s programs after one year, and deep network connections, this is a place to lay the foundation for your career in social work, counselling, or another area of student services or education if that interests you.

• Be the first point of contact. You will respond to student concerns with empathy, offering support for issues related to mental health, personal stress, academic challenges, or community disruptions. You will…