Equipment Rental Specialist - Film & TV

Join to apply for the Equipment Rental Specialist - Film & TV role at Sunbelt Rentals, Inc.

Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. We offer a vast fleet that ranks among the best in the industry, paired with a friendly and knowledgeable staff. Our employees are our greatest asset;

it is our expertise and service that truly distinguish us from the competition.

• Completes customer orders, sources equipment as needed, places service calls, processes order cancellations, and requests equipment pick-ups.
• Serves as the after‑hours point of contact for deliveries and service requests, resulting in 24/7/365 service to our customers.
• Always displays a positive and enthusiastic attitude with our customers.
• Provides responsive, exemplary customer service to current and potential customers, regardless of the reason for contacting Sunbelt Rentals.
• Continues to develop and grow with the business segments to ensure that the leadership staff is knowledgeable of any and all opportunities that might arise.
• Focuses on departmental improvements, focusing on the future state of all existing processes and procedures.
• Responsible for maintaining the established departmental Key Performance Indicators for overall departmental success as well as the success of the individual.
• Other duties as assigned by the Team Leader and/or Manager.

Education & Experience

• 0-2 years of customer service experience in either a call center environment or a dedicated customer service department.
• Must possess a professional, friendly attitude and strong telephone handling skills to quickly develop a rapport with customers over the phone.
• Excellent interpersonal, written, and oral communication skills.
• Strong work ethic and self‑starter, able to effectively manage multiple priorities and adapt to change within a fast‑paced business environment.
• Strong PC systems and typing skills (CRM, email, chat).
• Must be a strong team player and enjoy supporting others to "get things done".
• Must display a positive, enthusiastic, helpful and professional attitude at all times.
• Working knowledge of Sunbelt’s point of sale system, Wynne or AS400 (preferred).
• Previous equipment rental or construction industry experience (preferred).

Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods, loading and unloading heavy equipment, performing work in extreme weather conditions (rain, wind or excessive temperatures) and/or night and weekend work. All duties must be performed according to Sunbelt’s safety policies and guidelines.

Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected ground.

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Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit  for more information on our benefits and to join our Talent Network.

Sunbelt Rentals offers generous benefits including health, dental, vision, life insurance, wellbeing, and a retirement plan with employer matching contributions in accordance with Sunbelt’s plans, policies, and applicable agreements (unless specified in a collective bargaining agreement).

Sunbelt Rentals supports service members. Veterans encouraged to apply.

Referrals increase your chances of interviewing at Sunbelt Rentals, Inc. by 2x.