Communications Officer

Communications Officer

Position Status:
Full-Time Temporary (This position to last not later than December 31, 2026)

Department:
Invest Vancouver

Employee Group:
Teamsters Local 31

Location:

4515 Central Boulevard, Burnaby

Salary Range / Wage Rate: PG T23 $ 2,953.65 - $3,486.53 bi-weekly (2024 wage rates)

Our Invest Vancouver Department is seeking a Communications Officer who will create clear, engaging communications that turn complex economic and industry insights into compelling narratives for international investors. The Communications Officer will build content for Invest Vancouver’s digital channels, presentations, and a variety of collateral. They will also support Invest Vancouver’s online presence by tracking, interpreting, and reporting on digital performance.

This role will bring strong project management skills, and the ability to collaborate across teams to deliver high‑quality, consistent materials that showcase the strengths of the Metro Vancouver region.

A detail‑oriented collaborator with a sharp eye for design and the ability to turn nuanced information into clear, compelling content. You are skilled in applying creative reasoning to uncover meaningful strategic insights. You take initiative, prioritize effectively, manage multiple projects confidently, and work cross‑functionally to create polished communications.

• Develops, drafts, and implements a variety of communications and engagement materials to support programs and projects for specific corporate departments; writes content for product deliverables, such as newsletters, fact sheets, signage, First Nations correspondence, and social media posts; provides guidance on communications practices and techniques by liaising with internal and external teams, including project teams, vendors, consultants, and member jurisdictions; plans and ensures for the effective delivery of products;
  
  provides support on the development of deliverables of higher complexity, such as engagement surveys, reports, presentations, and videos.
• Conducts research and works with technical staff to develop promotional and informational materials; gathers project details from engineers and technical documents; translates, writes, and edits a variety of information into plain language to support the communication of project plan and status; works with graphic designers and vendors to develop visual aids; coordinates printing, distribution and installation of finalized products; follows established branding, design, and writing guidelines;
  
  reviews and approves invoices from external consultants and vendors.
• Acts as a communications and engagement lead for projects of lower complexity; plans, coordinates, and evaluates the delivery of communications and engagement tactics in support of project plans and objectives; provides upcoming activities and deliverables; serves as the communications and engagement resource to engineering staff in interpreting potential public impacts; responds to project enquiries; provides background information to staff on communities affected;
  
  attends check‑in meetings to receive critical project updates; participates with staff in seeking resolutions to the more difficult issues.
• Oversees the content of project webpages; ensures the inclusion of the latest project information related to various programs; provides guidance and assistance to staff on editing and formatting materials to ensure consistency and compliance with established standards.
• Creates and improves internal processes and templates; revises internal handbook with standard operating procedures; updates various trackers, lists, and records; prepares additional training materials and team resources as required.
• Supports the planning and logistics of, and participates in, engagement events, such as open houses, pop‑up tents, and stakeholder meetings; drafts meeting summary with public feedback.
• Maintains effective relationships with Metro Vancouver’s leadership and members; coordinates sign‑off process with multiple reviewers.
• Participates in the onboarding of peers and other senior members of the team, as required.
• Performs related work as required.