Event Registration Coordinator Job Burnaby area,BC Canada,Administrative/Clerical

Union/Affiliation: C.U.P.E. Local 3338
Pay range: $28.82 hourly plus 14% in lieu of benefits SFU Department Descr:
Ceremonies and Events
Position Grade: 7
# of openings: 1
Biweekly

Hours:

70

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

The Ceremonies and Events Office (C&E) advances Simon Fraser University's strategic vision by producing and managing key university celebrations and milestone events including convocation and the university's high-profile presidential, institutional, advancement, alumni, ceremonial, government and partner events. Delivering approximately 70 events annually, locally, nationally and internationally, the department also ensures that ceremony and event protocols and traditions are maintained at events.

About the Role

The Event Registration Coordinator is responsible for creating and maintaining guest lists for numerous high profile university events. They provide accurate and consistent data and reports for these guest lists, as well as interacting with prospective guests and event stakeholders, responding to inquiries by phone and email. Duties include processing event registrations and payments, reconciling accounts following the events, and maintaining event databases for multiple special events simultaneously.

The Event Registration Coordinator attends events to provide on-site guest services by managing the registration table, greeting guests and assisting the Event Manager in providing overall event support.

The successful candidate will:

have excellent attention to detail

be able to multi-task, working on a number of events simultaneously, in different stages and timelines

have excellent customer service skills and enjoy working with the public

be a team player, who brings good humour, enthusiasm and a positive nature to the role

ideally also have previous experience working in events (this is an asset but not a requirement)

Qualifications

High school graduation and one year of post-secondary education or formal program equivalent with courses in database, word processing, and spreadsheet applications, and office procedures. Minimum 3 years of experience. An equivalent combination of formal education, certificate/program of study and experience is acceptable.

Ability to use database, word processing, presentation, and spreadsheet applications (e.g., Excel, Word, PowerPoint) at an intermediate level.

Ability to use Customer Relationship Management (CRM) applications (i.e., Blackbaud CRM, File Maker, Razor’s Edge, etc.) at an intermediate level.

Excellent ability to solve complex problems independently using judgment, analytical reasoning and critical thinking to find appropriate solutions.

Ability to maintain records with a high degree of accuracy.

Excellent organizational and time management skills.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338):

An additional 14% pay in lieu of benefits

After 4 consecutive months in the position, pay in lieu of benefits is increased to 20%

Hybrid-work program for eligible positions

Additional Information

The assignment end date is November 24, 2026.


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