Medical Office Assistant/Receptionist, MH&SUS
Job in
New Westminster, Burnaby, BC, K3L, Canada
Listing for:
Fraser Health
Full Time
position
Listed on 2026-03-04
Job specializations:
-
Administrative/Clerical
Healthcare Administration, Medical Receptionist
-
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Salary/Wage Range or Industry Benchmark: 25.54 - 27.22 CAD Hourly
CAD
25.54
27.22
HOUR
Job Description & How to Apply Below
Location: New WestminsterSalary
The salary range for this position is CAD $25.54 - $27.22 / hour
Job Summary We are hiring a Casual Medical Office Assistant/Receptionist, MH&SUS to join our team in New Westminster, Burnaby & Tri-Cities, B.C.
We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the work force and seek to maintain an environment of Respect, Caring and Trust.
A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.
Important to know
Before we can finalize any offer of employment, you must:
- Confirm you are legally entitled to work in Canada
Detailed Overview
Under the general supervision of the Coordinator and reporting to the Manager, Clinical Operations, this position provides administrative day-to-day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dicta phone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment.
Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi-disciplinary team. Supports set-up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned.
Responsibilities
Provides reception services by performing duties such as operating a multi-line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas.
Contacts other mental health clinics/centres to obtain information as required.Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dicta phone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail to appropriate personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery, office supplies and resources according to pre-determined levels by methods such as photocopying, completing requisitions for signature and forwarding approved requisition to appropriate personnel.Cleans medical equipment and instruments in accordance with established procedures. Cleans and organizes supply areas. Sets up and dismantles exam rooms as assigned.Obtains urine specimens for routine drug screening following established procedures; arranges for blood tests and diagnostic testing as directed and follows up on physician's orders as assigned.Arranges meetings/special functions as directed by performing duties such as booking meeting rooms, arranging catering, contacting appropriate personnel, sending invitations, typing and circulating notices and/or agendas from written drafts, and recording and distributing minutes.Operates office equipment such as photocopiers, shredders and…
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