Medical Office Assistant/Receptionist,MH&SUS Job Burnaby area,New Westminster BC Canada,Administrative/Clerical

Location: New Westminster

Salary

The salary range for this position is CAD $25.54 - $27.22 / hour

Job Summary

We are hiring a Casual Medical Office Assistant/Receptionist, MH&SUS to join our team in New Westminster, Burnaby & Tri-Cities, B.C.

We invite you to apply today and find out why employees recommend Fraser Health to their friends as an exceptional place to work. We are committed to planetary health, we value diversity in the workforce and seek to maintain an environment of Respect, Caring and Trust.

A career with Fraser Health will offer you the opportunity to be a part of a dedicated team of professionals in a dynamic and rewarding health care environment. We offer a competitive compensation and benefit package, including comprehensive health benefits coverage.

Important to know

Before we can finalize any offer of employment, you must:

Confirm you are legally entitled to work in Canada

Take the next step and apply so we can continue the conversation with you.

Detailed Overview

Under the general supervision of the Coordinator and reporting to the Manager, Clinical Operations, this position provides administrative day‑to‑day support to the assigned area supporting substance use services. Performs duties such as reception, interacting directly with patients who have highly complex medical needs, registering new patients and booking appointments and referrals, establishing and maintaining charts and chart organization including requests, specimen processing, ordering supplies and maintaining stocks, maintaining database(s), maintenance of electronic patient case load, transcribing from dicta phone, typing material utilizing word processing software, setting up and maintaining the filing systems, processing incoming and outgoing mail, faxes, reports/records and internal and courier documents, arranging meetings/special functions, and operating office equipment.

Deals with matters of confidential nature for the Coordinator, nurses, physicians, psychiatrists and other members of the multi‑disciplinary team. Supports set‑up and dismantling of exam rooms, obtaining and delivery of specimens, arranging of blood tests and diagnostic testing as assigned.

Responsibilities

Provides reception services by performing duties such as operating a multi‑line switchboard or phone, registering new patients, booking appointments, following up on physician orders regarding referrals and diagnostic tests, answering/directing incoming calls for staff, taking messages, answering routine inquiries and providing information of a general nature regarding the clinic, receiving visitors, determining whether an emergent situation exists and referring to appropriate areas.

Contacts other mental health clinics/centres to obtain information as required.

Types material such as correspondence, reports and documents utilizing various word processing software and computerized systems by performing functions such as inputting client information, maintaining registers, and typing from handwritten draft or general instruction and transcribing from dicta phone. Prepares various informational/resource packages by designing, updating, photocopying and collating packages/brochures for distribution to the patient and/or family.

Collects data from various sources, enters data into computerized systems and ensures data is kept up to date. Gathers, compiles, and retrieves information as required and prints related reports.

Sets up and maintains the patient and administrative filing system, according to policies and procedures designed to protect confidentiality, for a variety of records such as correspondence, reports, minutes, and directories by performing duties such as creating and labeling files, developing forms, indexing materials and filing.

Processes incoming and outgoing mail, faxes, reports/records, and internal and courier documents by performing duties such as receiving, recording, date stamping, sorting and distributing mail el personnel and preparing outgoing mail for pickup as required. Signs for receipt of packages and shipments.

Monitors levels of medical and pharmaceutical equipment and supplies and orders as necessary. Maintains levels of stationery,…


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Job Posting Language

Medical Office Assistant​/Receptionist, MH&SUS

Medical Office Assistant/Receptionist, MH&SUS