Category Specialist: Pet Nutrition, Health & Supplies

Category Specialist:
Pet Nutrition, Health & Supplies

Job Location:

Burlington, WA

Job Category:
Retail

Job Schedule:

Full-time

The Country Store is the retail division of Skagit Farmers Supply, a diversified local agricultural supply cooperative. The company was founded in Burlington, WA in 1934. We have grown and developed into four business divisions: agronomy, retail, energy, and wholesale distribution & milling. Our mission is to serve the community to preserve and enhance the viability of the agriculture economy.

Our Country Stores provide quality goods and services for all “Farm-Pet-Home” needs! We operate multiple locations in Washington state and Stevensville, MT.

As a Pet Category Specialist, you’ll play a key role in creating a welcoming and knowledgeable shopping experience for our customers. From offering expert advice on pet products to maintaining well-stocked and organized displays, this position is perfect for someone who’s passionate about animals and enjoys helping others.

• Provide excellent customer service by greeting customers, understanding their needs, and offering product recommendations.
• Demonstrate and explain merchandise, selecting and suggesting options suitable for customers’ needs.
• Answer customers questions about merchandise and assist customers with purchase decisions.
• Utilize customer-focused selling skills, add‑on selling, closing skills, and other sales generating skills.
• Complete sales transactions and process returns accurately using the point‑of‑sale system.
• Monitor all merchandise for correct location assignments, accurate and clean bin labels, expired products, and stock rotation.
• Assist with loading/unloading products for customers.
• Restock shelves and warehouse inventory; assemble displays and merchandise as needed.
• Meet with store manager monthly to discuss department goals and expectations.
• Maintain a safe and clean work environment.
• Exhibit an ability to receive feedback, adapt to new processes and continuously develop skills.
• Demonstrate the ability to collaborate, communicate well and effectively relay information with an emphasis on developing positive professional relationships.
• Practice punctual and reliable attendance.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Pass a pre‑employment drug screen as a condition of employment.
• Ability to effectively communicate both verbally and in writing.
• Product knowledge in pet food, health and other related supplies.
• Demonstrate strong organizational, multi‑tasking and problem‑solving skills.
• Physical ability to stand for extended periods; bend, stoop and kneel frequently.
• Physical ability to lift, carry, push and pull up to 60 pounds.
• Professional appearance and demeanor.
• Demonstrate basic computer skills, including navigating websites and receiving/sending emails.

• Experience working in a retail setting.
• Experience with Microsoft Excel, Epicor or similar retail point of sale software.
• Experience using radio frequency (RF) scanning technology and equipment.
• Product knowledge in one or more of the following areas: feed, seed, pet food & supplies, hardware, fencing, animal health, tack, clothing & footwear, lawn & garden or wild bird supplies.

This is a full-time, 40 hours per week position (schedule may vary). Sunday through Saturday. Must be available to work evenings and/or weekends.

$17.50 – $21.00/hour. After meeting eligibility requirements, benefits include:

• Medical Insurance
• Paid Vacation*
• Dental Insurance
• Sick Pay
• Life Insurance
• 9 Paid Holidays
• Long‑Term Disability Insurance
• 401(k) Retirement Match
• Employee Discounts
• Dependent Tuition Reimbursement
• Employee Assistance Program
• Employee Profit Sharing

* Two to six weeks annually, depending on length of full‑time service.