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Head of Branch Operations & Customer Experience

Job in Burlington, Chittenden County, Vermont, 05405, USA
Listing for: BankTalent HQ
Full Time position
Listed on 2026-01-19
Job specializations:
  • Management
    Operations Manager, Business Administration
Job Description & How to Apply Below
A financial services organization located in Vermont is seeking a Director of Branch Administration. This leadership position entails overseeing the branch network and call center to optimize customer engagement and ensure operational excellence. The successful candidate will have over 10 years of retail banking experience, excellent leadership abilities, and a strong focus on driving business growth through strategic planning and community involvement.

Responsibilities include implementing sales standards, coaching branch managers, and leveraging technology for enhanced service delivery.
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