Systems Engineer, AI and Modern

Systems Engineer, AI and Modern Work

The Artificial Intelligence and Modern Work Systems Engineer position is focused on implementation and technical consulting for Artificial Intelligence and Modern Work solutions. As part of the SAA Collaboration Services team, provide university-wide consulting about emerging technologies such as Artificial Intelligence tools and helping to build AI services and solutions to address campus needs. Support modern work solutions at UVM by providing guidance and training for services such as the Microsoft 365 platform;

assist departments with expert guidance for tools such as Power Automate to support low-code workflow solutions, bringing process improvements across UVM. Promote and enable enhanced consulting, structured end‑user training, departmental engagement, and proactive adoption programs for Microsoft 365, Copilot, and adjacent technologies, with the goal of lifting organization‑wide productivity through wider and deeper adoption of modern work practices and collaboration tools and services.

Assist departments and employees make more effective use of AI and modern work tools, in secured UVM managed environments, prioritizing data security and privacy. This work will help maximize the value of UVM’s licensing investments by providing training and consulting for both AI and our Microsoft 365 environment.

• Bachelor’s degree in a technology related field and five years of relevant experience. Four additional years of experience can substitute for the degree.
• Excellent written and verbal communication, documentation skills, and experience public speaking and delivering trainings.
• Experience with Generative AI systems like Copilot and ChatGPT, including experience building agents and chatbots.
• Expertise with Microsoft 365 services administration.
• Effective troubleshooting skills, including system and network diagnostic experience.
• Excellent customer service experience.

• Proficiency with Windows scripting and automation tools, ideally Power Shell.
• Experience with Power Platform tools such as Power Automate and Power BI.
• Experience with Active Directory and Group Policy.
• Expertise with Exchange, SharePoint, traditional file and print services, or related technologies.
• Experience working at an academic institution.

70,

• A probationary period may be required.
• Occasional evening and/or weekends required (if non‑exempt position, may result in overtime).
• This position is eligible for a hybrid schedule with an option to split time between campus and elsewhere, in accordance with the university telecommuting policy.
• This position is eligible for full‑time telework in accordance with the university telecommuting policy.
• Background Check required for this position.

• FLSA:
  Exempt
• Union Position:
  Yes, UVMSU
• Job Location:
  
  Burlington, Vermont, United States
• Open Until Filled:
  No
• Department:
  Enterprise Technology Services/11600
• Standard Hours at 1.0 FTE: 37.5
• Term (months per year): 12
• Job Close Date (Jobs close at 11:59 PM EST.): (not specified)