Member Advocate ; Teller -SEASONAL -Chittenden county region Job Burlington area,Vermont USA,Finance & Banking

Position: Member Advocate 1 (Teller) -SEASONAL -Chittenden county region

Overview

Seasonal Employment Opportunity at Your Local Credit Union!

Kick-Start Your Career in Finance This Summer

Are you a student looking to gain valuable experience and earn income this summer? Join our team as a Seasonal Employee at North Country Federal Credit Union and discover what it’s like to work at the heart of a dynamic financial institution!

About the Position

Schedule:

40 hours per week
Duration:
Approximately June through August (with the option of starting now on either a part time or full time basis)
Location:

Chittenden County Region
Potential for Growth:
Outstanding performers may be offered a full-time permanent position!
Salary: $20/hr + (Dependent on Experience)

Why Apply?

Get hands-on experience in the financial industry
Build your professional network and skill set
Work alongside a supportive and friendly team
Enhance your résumé for future career opportunities

Who Should Apply?

This opportunity is perfect for students seeking practical work experience and anyone curious about starting a career in finance. If you’re motivated, eager to learn, and ready to take on new challenges, we want to hear from you!

Don’t miss this chance to launch your career and explore the world of banking!

North Country believes everyone has the right to be their true selves at work, at home, and in the community. Our goal is to ensure an inclusive environment with access to financial services where our employees and community members feel respected, valued, safe, and secure.

Role: Support the credit union’s vision of being the community’s most loved financial institution, and its mission to make people’s financial dreams come true. Contribute to a world class experience for all members and staff, by building rapport, determining needs, and offering creative solutions to best serve their needs. Demonstrate professionalism and integrity and represent the credit union’s core values in all interactions.

Essential

Functions & Responsibilities:

Develop and maintain a clear understanding of credit union products and services to talk confidently with members about their financial needs and cross-sell appropriate solutions to meet those needs.

Be proficient in all teller transactions, including deposits, withdrawals, transfers, loan payments (including Visa), cashier's checks, and wire transfers. Understand and apply proper procedures to open and close accounts (all share types) and be familiar with IRA rules and regulations. Become cross-trained in all vault management.

Actively listen to members needs and offer appropriate solutions for overcoming a financial challenge or achieving a financial goal, utilizing credit union loan and deposit products. Refer problems that are beyond their authority to their supervisor along with recommendations.

Make decisions that align with the credit union's core values while adhering to policies and procedures.

Develop an understanding and working knowledge of the credit union history, philosophy, organization, bylaws, policies, procedures and appropriate software systems. Perform all other job-related duties as assigned.

Performance Measurements:

Attention to detail - The level at which tasks are performed carefully, accurately, and in accordance with specific instructions. Consistency of work quality and compliance with standards, requirements, and expectations. The tracking of numerical data and detailed organizational information, and the careful application of grammar, spelling, and punctuation rules.

Member Focus - The degree to which member service is demonstrated in the day-to-day business environment. The level of support for co-workers as well as outside members, clients, etc.

Problem Solving - The ability to predict, recognize, and define problems. Skill in generating, selecting, and implementing timely and meaningful solutions.

Teamwork & Cooperation - The degree to which individuals promote a collaborative, cooperative, and productive working environment. The level of demonstrated sensitivity, team building, support, and respect. The degree of synergy promoted.

Confidentiality - The ability to preserve sensitive and important information or data. Confidential information is not revealed outside of the company, except as necessary in the ordinary course of business.

Knowledge and

Skills:

Experience:

One month to twelve months of similar or related experience.

Education:

A high school education or equivalent.

Interpersonal

Skills:

Work involves extensive personal contact with others and is of a personal or sensitive nature. Motivating, influencing, and/or training others is key at this level. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others.

Other

Skills:

Good computer and communication skills.

Physical Requirements

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