More jobs:
Client Engagement Manager
Job in
Burlington, Chittenden County, Vermont, 05405, USA
Listed on 2026-01-12
Listing for:
The Strickland Group
Full Time
position Listed on 2026-01-12
Job specializations:
-
Customer Service/HelpDesk
Client Relationship Manager, Customer Success Mgr./ CSM, Customer Service Rep, Account Manager
Job Description & How to Apply Below
Join Our Team as a Client Engagement Manager – Build Relationships & Drive Customer Success!
Are you passionate about fostering strong client relationships, enhancing engagement, and delivering exceptional customer experiences? We’re looking for a Client Engagement Manager to join our team! In this role, you’ll be responsible for ensuring clients receive maximum value from our solutions, driving satisfaction, retention, and long‑term success.
Why You’ll Love This Role:- 💼
Comprehensive Training – Whether you're experienced or new to client engagement, we provide the tools and support to help you succeed. - ⏰
Flexible Work Schedule – Full‑time or part‑time opportunities with remote flexibility. - 📈
Career Growth – Clear advancement paths into senior account management, customer success, or leadership roles. - 💰
Competitive Compensation – Base salary plus performance‑based incentives and bonuses.
- ✅ Develop and nurture long‑term relationships with clients, acting as their trusted advisor.
- ✅ Drive engagement by proactively understanding client needs and aligning solutions to their goals.
- ✅ Monitor client satisfaction and identify opportunities for upselling, cross‑selling, and service improvements.
- ✅ Work closely with sales, marketing, and product teams to enhance the customer journey.
- ✅ Analyze client feedback and engagement metrics to refine strategies and optimize customer retention.
- ✅ Lead onboarding, training, and ongoing support initiatives to ensure client success.
- ✔
Exceptional communication and relationship‑building skills - ✔
Proactive problem‑solving approach with a customer‑first mindset - ✔
Ability to analyze engagement data and develop strategic solutions - ✔
Strong organizational skills and ability to manage multiple client relationships - ✔
Experience in client engagement, customer success, or account management is a plus (but not required)
- ✅
Paid training and continuous mentorship - ✅
Health insurance and retirement plan options - ✅
Incentive bonuses and performance recognition - ✅
Opportunities for career growth into leadership and strategic roles
🚀
Ready to Make an Impact?
If you’re excited to build strong client relationships and drive customer success, we’d love to hear from you!
👉
Apply now and join us as a Client Engagement Manager—where customer connections create lasting value.
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