Operations Associate - Alamance Crossing

Overview

Operations Associate - Alamance Crossing  Operations Associate role is to create an outstanding customer experience by performing operations functions within the store. This is an early morning position and you will work with a team to perform functions prior to store opening.

• Provide customer service and assist customers with questions and requests.
• Execute pricing and signing on merchandise quickly and accurately.
• Receive, unload, and stock merchandise; maintain stockroom standards by keeping it safe, clean, and organized.
• Support omnichannel initiatives including Buy Online Pickup in Store, Ship from Store, order delivery and returns, shipping online orders, and merchandise receiving.
• Implement merchandising plans and standards to position merchandise on the sales floor and deliver an outstanding customer experience.
• Participate in a learning environment; absorb information on merchandise, shrink, safety, productivity, and other business processes.

• Work experience:
  
  1-2 years retail experience.
• Ability to work early morning shifts and in a fast-paced environment.
• Strong customer service skills and ability to work with a team.

Pay Range USD 12.00/Hr - USD 15.00/Hr. Benefits package including medical/dental/vision, term life insurance, paid vacation/holidays, and 401(k) with company match. All associates are eligible for an associate discount on JCPenney merchandise. Holiday pay details vary by eligibility.

JCPenney is a shopping destination for diverse, working American families. With inclusivity at its core, the company offers a broad portfolio of fashion, apparel, home, beauty, and jewelry, and provides personal services. The company and its 50,000 associates worldwide serve customers in-store and online at  and across more than 650 stores in the U.S. and Puerto Rico.