2nd shift Quality Manager

# 2nd shift Quality Manager

DC2 Plantation - Burlington, NC 27215## Description# 2nd shift Quality Manager

DC2 Plantation - Burlington, NC 27215## Description|  |  || --- | --- || Position | 2nd Shift Quality Manager || Department | Quality || Manager | Director of Quality || Job Type | Salaried – Exempt || Location | Multi-Site 2nd shift (3pm-11pm) |Job Details Company Background Alamance is recognized as a leading manufacturer of aerosol whipped cream, flavored drinks, freeze pops, and bottled water, offering beloved brands like Classic Cream, Fun Pops, Coffee Toppers, Whipt,and Groovy Glacier.

We produce, pack and ship private labels based on customer specific needs. An innovative company with proven experience in creating exciting new products that redefine what is possible in the food and beverage manufacturing industry.

Position Opportunity The Quality Manager will lead the team of Quality Control Technicians across all shifts at a single production location. This role ensures that product quality, food safety standards, and regulatory compliance are maintained consistently throughout operations. The Quality Manager will serve as a key link between the Quality Control Technicians, production management, and the Director of Quality, driving continuous improvement and supporting cross-departmental collaboration.

Essential Duties & Responsibilities Leadership & Oversight
* Supervise and schedule Quality Control Technicians across all three shifts, ensuring adequate coverage.
* Provide coaching, feedback, and development opportunities to Quality Control Technicians.
* Conduct shift handoffs and daily reviews to ensure continuity of quality standards.
* Support staffing decisions, training, and cross-training initiatives.

Quality Control & Compliance
* Ensure adherence to GMPs, food safety standards, and customer requirements.
* Oversee daily line checks performed by QC Technicians, including product integrity (pops, aerosol, or other AFI products), brix/pH testing, label and expiration verification, and GMP audits

Quality Control Technician
* Monitor and escalate deviations, complaints, or quality issues, ensuring timely resolution.
* Partner with Production, Engineering, and Sanitation teams to correct and prevent quality issues.

Audits & Documentation
* Prepare for and support regulatory, customer, and third-party audits.
* Maintain quality documentation, reports, and data tracking, ensuring accuracy and timeliness

Collaboration & Communication
* Act as the primary on-site quality leader for production management and shift supervisors.
* Ensure consistent communication of quality expectations across shifts.
* Escalate major quality issues to the Director of Quality and collaborate on corrective action planning.
* Foster a culture of accountability, professionalism, and food safety awareness within the QC team.#### Qualifications Qualifications Education /Training/

Certifications:

* Bachelor’s degree required, preferably in Food Science, Biology, Chemistry, or related field.
* HACCP, PCQI, SQF, or other food safety certifications preferred.

Related

Experience:

* Minimum 3–5 years of quality assurance or quality control experience in food manufacturing.
* Prior supervisory or team leadership experience required.

Knowledge/Skills

Experience:

* Strong knowledge of food safety regulations and industry standards.
* Excellent problem-solving and analytical skills.
* Ability to lead and collaborate across multiple sites.
* Persuasive communication and interpersonal skills with the ability to read and write in English.
* Proficiency in Microsoft Office and quality management systems (QMS).
* High attention to detail and the ability to analyze and interpret customer quality requirements.

Travel Requirements:

This position requires travel between multiple AFI production facilities.

Physical Requirements:

* Standing* Walking
* Sitting* Use of hands, fingers
* Reaching with hands and arms
* Climb and balance.
* Stoop, kneel, crouch or crawl.
* Talk and hear.
* Distance vision (clear vision at 20 feet or more)
* Color vision (ability to identify and distinguish colors)
* Peripheral vision (ability to observe an area that can be seen up and down…