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IT Support HelpDesk/Support

Hybrid IT Operations & Onboarding Specialist

Job in Burlington, Alamance County, North Carolina, 27215, USA
Listing for: NCBiotech
Full Time position
Listed on 2026-03-04
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 40000 - 55000 USD Yearly USD 40000.00 55000.00 YEAR
Job Description & How to Apply Below
A Biotechnology company is seeking a Tech Operations Support Specialist in Burlington, NC. This hybrid position involves monitoring IT service tickets, ensuring smooth technology readiness for new hires, and collaborating with IT for operational challenges. Ideal candidates should have 1–2 years of IT support experience and strong communications skills. The role focuses on managing ticket flows and operational documentation while ensuring a top-notch experience for Clinical Contact Center employees.
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