Certified Medical Assistant

About Piedmont Health Services

Piedmont Health Services, Inc. (PHS) is a 501(c)(3) nonprofit and Federally Qualified Health Center (FQHC) in North Carolina. Dedicated to delivering top-tier, accessible, and inclusive primary healthcare, PHS has proudly served for 55 years and remains the largest community health center in central NC. Operating 11 Community Health Centers, two PACE (Program of All-Inclusive Care for the Elderly) Senior Care facilities, and 2 Mobile Health Units, PHS extends its services to residents across many counties, including Alamance, Caswell, Chatham, Orange, and Lee.

Federally Qualified Health Centers (FQHC) are community-based healthcare providers that receive funds from the Health Resources and Services Administration (HRSA) Health Center Program to provide primary care services in under-served areas.

Department:
Nursing

Reports to:

Nurse Manager

• Medical, Dental, Vision, Life Insurance (Short & Long Term Disability)
• 403(b) Plan
• Paid Holidays
• Training Career Ladder

The Certified Medical Assistant (CMA) provides outstanding support to the primary care provider while delivering exceptional care to patients. This position provides clinical care, including check‑ins, vital signs, electrocardiogram tests (ECG), injections and PPD placements/readings, eye and ear irrigation, Thrombo‑Embolic Deterrent (TED) hose and compression socks, specimen processing, procedure assistance, laboratory administrative functions, screening tests, autoclave use and maintenance, and quality controls for Point‑of‑Care Testing (POCT).

While performing POCT, the incumbent completes administrative and clinical tasks to support PHS’ laboratories.

The CMA participates in pre‑visit planning and huddles with the interdisciplinary care team. For patients, this role explains procedures, treatments, and medication usage, provides educational materials and follow‑up care, and delivers relevant information provided by the medical provider. Additionally, this position may float to other clinical sites at PHS’ clinics.

This position coordinates with other clinical staff, supports and assists teammates and providers in the provision of exceptional care, and is an essential part of Piedmont’s healthcare team.

Our patient care is delegated under the NC Medical Board and the NC Board of Nursing regulations.

• Work Location:
  
  Charles Drew CHC – 221 North Graham‑Hopedale Road, Burlington, NC 27217
• Schedule:
  
  Monday: 8am – 5pm, Tuesday: 8am – 8pm, Wednesday: 8am – 8pm, Thursday: 8am – 5pm, Friday: 8am – 1pm, Saturday: 8am – 1pm
• Required Travel:
  None

• Perform intake with patients to include vital signs, visit information, and other clinical information as indicated.
• Perform telephone message taking with patients, document encounters, follow protocols established by clinic leadership, and inform providers.
• Administer medications to patients as ordered by providers or by established protocols following the six rights of medication administration.
• Assist providers with procedures such as EKG.
• Administer injections / phlebotomy as needed.
• Perform tasks such as set up for clinical procedures, high‑level disinfection & sterilization or other miscellaneous appropriate tasks within scope of practice.
• Address needs of patients by completing forms accurately and thoroughly.
• Perform or assist with documentation of lab results, and collecting data.
• Participate in population management with other members of the care team.
• Review provider appointments the day before visit to anticipate patient and provider needs.
• Complete vision and hearing.
• Phone notes per PHS guideline.
• Other clinical and administrative duties as assigned and within scope of practice.

Graduation from an accredited Medical Assisting Program (Diploma or Degree).

• 1 to 3 years of healthcare experience in a clinical setting.
• 1 year of experience providing care for the elderly, preferred.

CMA or RMA Certification.

Certified Medical Assistant through American Association of Medical Assistants, Registered Medical Assistant with American Medical Technologists, Certified…