Receptionist, Administrative​/Clerical

Receptionist

Join us to apply for the Receptionist role at H&R Block. This seasonal position focuses on delivering excellent client service and creating positive first impressions for our clients.

At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong.

We strive to continuously improve our business and have committed to a long‑term strategy and transformation plan known as Block Next. This multi‑year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry.

At H&R Block, we’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients for appointments as requested.
• Ensure all client needs are met during service, whether in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

• High school diploma or equivalent.
• Ability to work on a flexible schedule and/or in multiple locations.
• Sales/marketing experience (preferred).

• Experience working in a fast‑paced environment.
• Previous customer‑service experience.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency, including Microsoft Office.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Eligibility for Medical Coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan.

We remain committed to building a Connected Culture – a place where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment recognized worldwide on Best Companies lists, surrounded by colleagues who are committed to each other’s growth and support.

• Seniority Level: Not Applicable
• Employment Type:
  
  Full‑time
• Job Function:
  Administrative
• Industry: Retail
• Job

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.