Warehouse Learning & Development Manager

Overview

Warehouse Learning & Development Manager

Job Overview:

The Learning &Development Manager is responsible for developing and managing training programs aimed at enhancing the skills and performance of the operations team. This role ensures that employees are well-equipped with the knowledge necessary to meet the company’s operational standards. The ideal candidate will have a solid background in operations and a strong ability to create effective, engaging training content.

• Design and implement training programs focused on operational excellence, safety, and compliance.
• Conduct training needs assessments to identify skill gaps and areas for improvement within the operations team.
• Collaborate with department managers to create tailored training solutions that align with operational goals.
• Evaluate the effectiveness of training programs through feedback, testing, and performance metrics; adjust programs as needed.
• Stay current with industry best practices, tools, and technologies related to operations training.
• Ensure all training content and methods comply with company policies and industry regulations.
• Maintain and update training materials, manuals, and documentation to reflect changes in processes and procedures.
• Manage training schedules and logistics, ensuring that training sessions are delivered efficiently with minimal disruption to daily operations.
• Monitor the progress of trainees and provide ongoing support and feedback to ensure skill retention and application.
• Use data analysis to assess the impact of training on operational performance and make data-driven decisions for future training initiatives.
• Additional Responsibilities:
  As assigned by Manager

• Specific
  
  Knowledge, Skills and Abilities:
• Demonstrated ability to develop and deliver effective training programs.
• Strong understanding of operational processes and best practices.
• Excellent communication and presentation skills.
• Ability to work collaboratively with various teams to meet training objectives.
• Analytical skills to evaluate training effectiveness and improve training programs.

• Preferred Education, Experience and Licenses:
• Bachelor’s degree in Business Administration, Operations Management, Education, or a related field
• 5+ years of experience in operations, with a strong focus on training and development