Retail Part Time Supervisor - Burlington Mall, MA

Job Overview

Join the LEGO® Brand Retail team as a part‑time Supervisor and be a role model as you provide a brand experience for our customers. This part‑time Supervisor will provide training to enhance the team’s ability to exceed our high standards of customer service, product knowledge and sales.

• Maximize profitable sales by regularly reviewing sales and margin information.
• Ensure appropriate and effective space management techniques are utilized.
• Maintain the Store graphics system (including pricing) effectively, focusing on customer service and maximising profitable sales.
• Ensure all fixtures are fully replenished at all times.
• Evaluate and communicate competitors’ visual merchandising techniques, identifying opportunities to develop our business.
• Train Sales Associates on visual merchandising techniques according to LEGO Brand Retail guidelines.
• Motivate and develop a high‑performance team by sharing the LEGO Brand, Vision and Values.
• Assist the ASM and SM in maintaining holiday, attendance and team scheduling.
• Effectively supervise Sales Associates during the shift, addressing issues appropriately and in line with LEGO policies and procedures, with the ASM and SM’s support.
• Complete orders for store and office supplies in line with guidelines and operating budgets.
• Ensure money handling procedures are followed by all Sales Associates.
• Maintain a well‑organised stockroom and ensure all available products are merchandised on the shop floor, achieving loss prevention targets.
• Assist the ASM and SM in achieving a high standard of merchandise presentation following store guidelines.

• Leadership and/or management experience in a specialty retail store environment.
• High School Diploma or General Education Degree (GED).
• Experience delivering employee training.
• Cash handling and inventory/sales auditing.
• Proficiency with point‑of‑sale automated systems.
• Experience in merchandise maintenance and visual merchandising.
• Physical requirements:
  
  constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours; may involve stooping, kneeling, crouching, climbing ladders; vision required for close vision, depth perception, focus adjustment; lifting at least 30 lbs.

Hourly, $22.79 – $24.19 per hour.

• Family Care Leave – enhanced paid leave options.
• Insurance – life and disability insurance.
• Wellbeing – access to the Headspace App and wellbeing initiatives.
• Colleague Discount – generous discount from day 1.
• Bonus – reward through the bonus scheme when goals are reached and if eligible.

We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and belongs. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We conduct drug screening as part of our drug‑free workplace policy and in support of our commitment to the health and safety of our employees.

Thank you for sharing our global commitment to Children’s Rights. Join the LEGO® team today.