Bench Assistant Operations Leader

Overview

About Wonder. Everything’s on the menu ept compromise. The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span cuisines from Greek to Thai and include the minds of leading chefs. Diners can mix and match dishes from multiple Made by Wonder restaurants or order from nearby neighborhoods. Wonder operates across the East Coast with delivery and growing locations.

Join a team of technology, culinary, and logistics pioneers backed by top-tier venture capitalists to make great food more accessible.

About The Role

As the Assistant Operations Leader in a Wonder restaurant, you will support the General Manager in day-to-day operations to ensure smooth functioning and success. You will work with the General Manager and team to create a positive work environment, prioritize food safety and team safety, and deliver exceptional customer service.

• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid Sr Operations Leader in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines

• Maintain consistent adherence to food safety and security standards

• Ensure all team members deliver excellent customer service

• At least two years of restaurant supervisor or management experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
• Demonstrated ability to effectively manage and develop teams of 15+ members
• Ability to lead and motivate a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communication skills
• Strong team player

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Must have a current Food Handlers Certification
• This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)

• Salary Range: $66,500 per year - $76,500 per year
• Location:
  
  Home Location to be determined upon assignment, within 40 miles from Burlington, Massachusetts

By applying for a Bench position, you acknowledge and agree that this role requires flexibility to work across multiple locations within a designated region. As a Bench employee, you will provide operational support to various stores within the region until a home location is assigned. Upon successful completion of the Manager in Training (MIT) program, you will be assigned to either a temporary or permanent location, as determined by the Company and based on business needs.

Your home location assignment will be communicated in alignment with operational requirements and priorities.

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount

Note:

Some of our benefits vary by state and depend on the number of hours you work.

#WonderAC3

An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following qualifications or traits: the candidate’s ability to perform the tasks, self-rated skill proficiency, and fit for this job posting. More information about data collection and retention is available in the privacy and data retention policy. We may retain personal information as needed to manage applications and employment in accordance with our policies.