Senior Strategy Consultant; CDP​/MA

Bring your innovative ideas to the highly-talented and driven Strategy and Production teams at ITC to deliver world-class digital solutions

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IT Consultis (ITC) is an award-winning Digital Transformation Consultancy in China & Asia, empowering Fortune 500 companies and C-Levels with the right strategy & execution playbook.

We partner with 500+ premium brands in various sectors, such as LVMH, Apple, Moschino, Hublot, Omega, Maison Margiela, Marni, Stella McCartney, Shiseido, BASF, Intralox, Brandy Melville, Wellington College, AmCham, Banyan Tree, Accor, Pernod Ricard, Pirelli, Swatch Group, and more.

• Digital Transformation & Change Management (including Digital Transformation Talent Augmentation)
• CRM, CDP, Data, Marketing Automation & Clienteling
• Tailor-made Digital & Commerce Experiences:
  WeChat Mini Programs, Websites, Apps
• System Integration, APIs & Infrastructure Management.

As a Consultant, you will play a key role within the ITC organization.

• You will be the ambassador of ITC to promote the ITC brand to companies ranging from Startups to Fortune 500
• Your work and actions will have a direct strategic impact on the performance of the company
• You will work with the most influential minds in the digital world besides interacting with the entire Consulting and Strategy department of ITC
• You will play a key role in a fast-growing organization – the more we grow, the more you grow

• Manage multiple clients digital transformation initiatives end-to-end with ITC’s strategic pillars consisting of BI and infrastructure Integration, Marketing Automation, WeChat Consultation, CDP and activation
• Ability to multitask and work independently as well as in groups to provide solutions
• Translate insights and requirements into actionable strategies and recommendations, aligning business needs with CDP/MA platform capabilities (e.g., Salesforce, Adobe, Segment, Hub Spot, etc.).
• Create and manage client WeChat Official Accounts & WeChat Work including registration, setup, implementation, content, and follower, post management
• Get up to speed on Social CRM Tools used by ITC, advise clients on Engagement, Personalization, Conversion strategies
• Lead Strategy and Consulting projects starting from pitch to completion
• Help with ITC’s lead generation activities, including Linked In lead generation on daily basis
• Help to build digital proposals for clients through competitive analysis, identify business goals, assess customer needs, build user personas, map user journeys, and deliver strategic and actionable recommendations
• Work with analytics tools (Google Analytics, Baidu Tongji, WeChat, etc) to extract data and provide insights on analytics reports
• Help grow the Department service offerings by researching, analyzing, and learning the latest software & tools available in Chinese market pertinent for our business
• Assist in company growth by understanding the different lead acquisition strategic initiatives on the Client Services Team and creating routines to execute
• Contribute to the development of client strategies and experiences on Wechat
• Stay up-to-date, explore, and evaluate trends in the digital landscape
• Develop presentation materials for clients
• Other ad-hoc analysis as required by management
• Work with Client’s website back office
• Assist the project managers for content insertion

• Native Chinese speaker, with great English communication skills (written and verbal)
• Background in Digital, Tech, Computer Science, Digital Marketing
• Proven experience leading projects involving CDP and Marketing Automation systems (Salesforce, Adobe, Segment, Oracle, Hub Spot, etc.)
• Experience with We Com
• Experience with WeChat Open Platform
• Experience with Social CRM tools in the market preferred
• Knowledge of available Digital Analytics tools (primarily Google Analytics, Baidu Tongji) and ability to navigate through data & performance stats
• Self-motivated individual with a positive attitude, ability to…