Customer Service Representative

2 days ago Be among the first 25 applicants

This range is provided by Boston Hire. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$48,000.00/yr - $56,000.00/yr

Our client, a software development company, is hiring a Procurement & Solutions Support Associate to join their team! This role works closely with consulting and sales teams to help deliver hardware and software solutions to clients. You’ll play a key role in preparing proposals, coordinating with vendor partners, and supporting the end-to-end procurement process. This is an excellent opportunity for a recent graduate looking to gain hands‑on experience in technology, sales support, and client‑facing operations.

• Support consultants and sales team members by preparing hardware and software proposals and solution recommendations.
• Research products, pricing, and vendor options to help identify the best solutions for client needs.
• Assist with the full procurement lifecycle, including proposal creation, order placement, order tracking, and client communication.
• Monitor client renewals and ensure they are processed accurately and on time.
• Create and review weekly reports related to procurement activity.
• Support management with special projects and ad‑hoc initiatives.
• Provide occasional front‑desk or reception backup support as needed.

• Strong attention to detail with excellent organizational and communication skills.
• Ability to work in a fast‑paced, evolving environment while managing multiple priorities.
• Strong problem‑solving skills and a proactive, solutions‑oriented mindset.
• Comfortable using Microsoft 365; experience with quoting or CRM tools is a plus, but not required.
• Ability to communicate professionally with internal team members and external vendors.
• A collaborative, motivated team player who is eager to learn, take initiative, and grow.
• Internships, co‑ops, or part‑time roles in operations, sales support, procurement, IT, or business administration.
• Coursework or projects involving technology, data analysis, business operations, or vendor management.
• Customer service, administrative, or coordination roles requiring organization and multitasking.
• Any experience supporting teams, managing details, or working with external partners.

• Entry level

• Full‑time

• Administrative, Customer Service, and Information Technology