Quality Control Appraisal Reviewer

Job Category: Residential & Consumer Lending

Requisition Number: QUALI
002859

Posted:
March 10, 2026

• Full-Time
• Hybrid

1500 Iyannough Road
Hyannis, MA 02601, USA

Pay or shift range: $23.28 USD to $29.68 USD

The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job‑related reasons.

Salary Grade:14

Summary

Primary responsibilities are to review residential mortgage appraisals ensuring compliance with investors guidelines, regulatory requirements, and internal lending policies. This role focuses on identifying valuation risks, data inconsistencies, and policy exceptions while supporting safe and sound lending decisions.

• Conduct appraisal reviews of residential appraisal reports.
• Validate property data, comparable selection, adjustments, and value conclusions.
• Identify potential risks associated with collateral such as discrepancies in property characteristics or market data and communicate findings and recommendations to stakeholders.
• Ensure compliance with state and federal laws and regulations, investor guidelines and company policies.
• Recommend appraisal revisions or additional documentation when warranted.
• Communicate review findings and recommendations to appraisers, loan officers, and other internal staff.
• Maintain and monitor active appraisal review pipeline.
• Maintain required turn‑times and productivity standards.
• Escalate complex or high‑risk valuations to management.
• Maintain thorough knowledge of investors’ appraisal requirements and stay abreast of changes.
• Support audits, quality control reviews, and regulatory examinations as needed.

• Associate degree or equivalent experience in mortgage lending or appraisal experience.
• Minimum 3 years’ experience in real estate, mortgage lending, or banking operations.
• Appraisal education or valuation‑related training preferred.

• Working knowledge of residential appraisal methodology and valuation principles preferred.
• Familiarity with Encompass loan origination system preferred
• Ability to understand and interpret regulations.
• Ability to effectively use own judgement to make risk decisions related to appraisal reviews.
• High attention to detail and accuracy.
• Excellent written and communication skills.
• Strong organizational and time management.
• Ability to work in a team environment.
• Ability to work independently with minimal supervision.
• Proficient in MS, Outlook, Excel, and Adobe.
• Ability to manage multiple tasks and prioritize work in a deadline‑intensive environment.
• Must have cyber security awareness to protect the digital environment, our banks, and customers.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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