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Technical Support HelpDesk/Support Customer Success Mgr./ CSM

Hybrid Customer Excellence Specialist – Life Sciences

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Randstad USA
Full Time position
Listed on 2026-03-08
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading staffing agency is seeking a Customer Excellence Care Specialist for a hybrid role based in Burlington, Massachusetts. The ideal candidate will engage with customers, resolving inquiries and issues to enhance their experience. Responsibilities include managing order processes and advocating for process improvements. Candidates must possess a High School Diploma or GED and have experience in customer-facing roles. Join us for an opportunity to shape your career while delivering exceptional service.
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