Host, Customer Service/HelpDesk
Job in
Burlington, Middlesex County, Massachusetts, 01805, USA
Listed on 2026-03-06
Listing for:
The Cheesecake Factory
Full Time
position Listed on 2026-03-06
Job specializations:
-
Customer Service/HelpDesk
Job Description & How to Apply Below
Greet guests creating a positive first impression;
Use a floor plan and follow a seating rotation to assign tables promoting guest satisfaction;
Provide accurately quoted wait times while managing reservations to support smooth guest flow;
Answer phones with a sense of urgency, helping guests with general questions;
Demonstrate ownership of sidework and closing tasks
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