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Customer Success Specialist - Onboarding & Adoption; Hybrid

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Aspen Publishing
Full Time position
Listed on 2026-03-06
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 55500 - 88300 USD Yearly USD 55500.00 88300.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Specialist - Onboarding & Adoption (Hybrid)
A leading educational publisher is seeking a Customer Success Specialist in Burlington, MA, who will ensure positive customer experiences and retention through effective onboarding and relationship management. This role is ideal for candidates with strong communication skills and experience in customer success or account management, preferably within educational technology. The position offers a salary range of $55,500 to $88,300 and supports a hybrid work environment.
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