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Customer Service Rep Customer Success Mgr./ CSM HelpDesk/Support Bilingual

Member Services Specialist — Front Desk, Tours & Perks

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: Planet Fitness
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
A leading fitness company is seeking a Member Services Representative in Burlington, Massachusetts. This role focuses on creating a positive member experience through exceptional customer service, including greeting members, assisting with inquiries, and maintaining club cleanliness. The ideal candidate should be passionate about fitness, reliable, and possess strong customer service skills. A High School diploma is required, and applicants must be at least 18 years old.

Full-time employees may access various benefits including health insurance and a free Black Card membership after 90 days.
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