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Small Business Banker - Burlington, Mass

Job in Burlington, Middlesex County, Massachusetts, 01805, USA
Listing for: TD Bank
Full Time position
Listed on 2026-02-23
Job specializations:
  • Business
    Business Development
Salary/Wage Range or Industry Benchmark: 25.75 - 38.5 USD Hourly USD 25.75 38.50 HOUR
Job Description & How to Apply Below
Position: Small Business Banker I - Burlington, Mass
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***
* Work Location:

** Burlington, Massachusetts, États-Unis d'Amérique
*
* Hours:

** 40
* * Pay Details:**$25.75 - $38.50 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience  compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
** Line of Business:
** Services bancaires personnels et commerciaux
*
* Job Description:

** The Small Business Banker I proactively deepens relationships with existing Small Business customers within a specified territory. The Small Business Banker I ensures equal access to banking products and services across all communities including businesses in low-to-moderate income areas and minority communities. This role initiates contact with all new Small Business customers by conducting a customer assessment within 30 days of them joining the bank.

This role assigns Customer to the proper TD Relationship Manager (RMLM, SB Specialist, Store Manager) based on the results of the customer assessment.
** Depth & Scope:
*** Actively calls all New Small Business customers that have opened accounts in partner stores and completes a customer assessment
* Actively calls SB customers assigned and meets with them as necessary to deepen relationship, manage customer service issues, and identify product needs
* Actively generates sales and referrals to all business partners in the bank to help meet the comprehensive financial needs of Small Businesses, including: RMLM, Merchant, Commercial, Treasury Management, Credit Card, Retail (B@W, Money Out, Money In), Wealth
* Assigns SB Customers to proper TD Relationship Manager based on customer parameters
* Directly manages group of Stores loan portfolio within Front End Fulfillment process, responsible for the origination, structuring and closing of all non RMLM Small Business loan requests.
* Develops Small Business product expertise to properly vet potential product fits for our customer base
* Works with the Stores and Commercial Bank to ensure superior Customer service as measured by CWI
* Manages Portfolio of all loans in Front End Fulfillment process including relationship checkups and the renewal process.
* Determines the proper relationship manager (RMLM/SB Specialist/Store Manager) for all new to bank customers and assigns appropriately
* Possesses comprehensive knowledge of the local market, competitive offers, and economic trends
* Works closely with the Small Business Credit Center and SBB product groups to ensure satisfactory customer response times for new credit application.
* Reviews all reports, including, but not…
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