Senior Product Manager, eCommerce

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The Senior Product Manager, eCommerce will lead the discovery product domain within our Digital & eCommerce team, overseeing the creation and management of eCommerce Digital Products. In this role you will define the vision and strategy for multiple eCommerce Products across the discovery part of the customer journey, own the end‑to‑end product lifecycle and the OKRs for the area, and proactively drive outcomes and value creation in partnership with leadership, CX and Engineering.

As a Senior Product Manager in the Digital & eCommerce team, you will lead the discovery product domain and ensure the success of our eCommerce Digital Products.

This is an onsite position based in our Burlington, MA location. We offer a hybrid flexible work arrangement and require up to 5% travel.

• Creates and owns product vision and multi‑year strategy that is linked to company and e‑commerce strategy, identifies new growth opportunities and influences e‑commerce strategy.
• Lead personalization across the eCommerce business, integrating the site customer data platform and leading customer data as a product.
• Reimagine top‑of‑the‑funnel journey to drive e‑commerce growth by increasing awareness of the breadth of product offering.
• Deeply understand competitors, identify where we can win and create differentiation; anticipate market shifts and use that to define long‑term positioning in partnership with Head of Product and CX leadership teams.
• Identify and set goals for OKRs/metrics for the discovery product area, create corresponding data/analytics to track and control the health of the product, partner with data science and analytics team to ensure all measurement tools are in place, and test detailed hypotheses that drive future product direction.
• Deeply understand personas and customer segments across the e‑commerce ecosystem, creating business plans (product briefs) that outline the how, what, when and why with a clear line to the value created.
• Drive overall product design in partnership with pod teams, leveraging data, qualitative research and market behaviors to deliver large customer and business value; lead and mentor other in specific product ideation phases.
• Partner with Commercial, Engineering, UX and data teams to build and manage the Product pod Roadmap, prioritizing between business initiatives, quality of life enhancements and technical optimization; develop requirements at an epic level that tie to overall initiatives and drive priorities for the product managers in their area; own delivery across the Pod, proactively identifying risks and variances to plans and implementing mitigation activities.

• Bachelor’s Degree in Business Management, IT, Computer Science or related discipline.
• At least 7 years of product leadership experience working with e‑Commerce or digital products.
• Experience in large, complex enterprise environments.
• Demonstrated ability to consistently deliver business growth results.
• Strong leadership and problem‑solving skills.
• Strong customer‑centric mindset and service orientation.
• Proficiency in data analysis and visualization with a data‑driven mindset.

• Master’s Degree in Business Management, IT, Computer Science or related discipline.
• Experience collaborating across stakeholder groups for knowledge sharing.
• Comfort presenting complex concepts to executive audiences.
• Experience with AEM and Customer Data Platforms.
• Familiar with translation and localization with a deep understanding of customer data platforms.

$108,100 – $162,100

The offer range represents the anticipated low and high end of the base pay compensation for this position. The actual compensation offered will be determined by factors such as location, level of experience, education, skills, and other job‑related factors. Position may be eligible for sales or performance‑based bonuses. Benefits offered by the Company include health insurance, paid time off (PTO), retirement contributions, and other perquisites.

We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We believe that this variety drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of a team that is dedicated to Sparking Discovery and Elevating Humanity!