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Head of Customer Experience & Order Quality

Job in Burlington, Ontario, Canada
Listing for: Aztex Enterprises, Ltd.
Full Time position
Listed on 2026-03-03
Job specializations:
  • Customer Service/HelpDesk
    Technical Support, Customer Success Mgr./ CSM, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 CAD Yearly CAD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A leading promotional products company in Burlington, Canada, is seeking a Customer Service Team Leader to enhance order accuracy and customer experience. The role involves coaching the team, preventing errors, and driving improvements through structured analysis. Candidates are expected to have strong communication and coaching skills, making customer interactions warm and effective. This position offers a chance to significantly impact customer satisfaction and service quality within a reputable firm.
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