Logistics Lead

Description

Role description:
We are seeking a detail‑oriented and proactive Logistics Lead to own the end‑to‑end inventory lifecycle across our retail network. This role serves as the central connector between warehouses, retail locations, and technology teams. You will manage daily inventory execution and order fulfillment while also driving improvements in our logistics systems and processes.

Key Responsibilities Day to Day: 1. Inventory Management & Procurement:
End-to-End Inventory Oversight:
Ensure inventory accuracy across all supply chain nodes, from distribution centers to retail back‑of‑house. Replenishment Management:
Analyze sales trends and stock levels to place timely replenishment orders, preventing stockouts and avoiding excess inventory. Demand Planning:
Partner with Merchandising and Sales to forecast needs driven by seasonality, promotions, and new product launches. Non-Consumable Product Support:
Manage demo/display units, new‑store opening kits, and operational supplies.
2. Fulfillment & Transaction Support:
Order Lifecycle Management:
Monitor daily order flow to ensure transactions process correctly and meet fulfillment SLAs. Exception Resolution:
Act as the primary escalation point for shipping delays, transaction discrepancies, or receiving issues; work with 3PL partners and internal warehouses to resolve problems quickly. Performance Tracking:
Report on key logistics KPIs, including OTIF (On‑Time‑In‑Full), processing speed, and fulfillment accuracy.
3. Systems Optimization & Process Improvement:
Systems Super User:
Serve as the go‑to expert for our Inventory Management System (IMS) and ERP. Identify bugs, inefficiencies, and feature gaps; collaborate with Tech/Product to define requirements for enhancements. Testing & Rollout:
Lead UAT for new logistics tools and features before organization‑wide deployment. Documentation:
Develop and maintain SOPs to ensure consistency across physical and digital inventory processes.

Skills

logistics, supply chain, retail logistics, logistics operations, advanced excel, excel pivot tables, vlookup, netsuite, shopify, SAP, retail stores

Top Skills Details

logistics,supply chain,retail logistics,logistics operations,advanced excel,excel pivot tables,vlookup,netsuite,shopify,SAP

Additional

Skills & Qualifications

Typical Day in the Role:
Oversee inventory health and replenishment for retail locations Monitor daily order processing and fulfillment performance Resolve exceptions and coordinate with warehouses or 3PLs Review logistics KPIs and surface improvement opportunities Partner with Tech teams on system enhancements Test upcoming features and update SOPs as needed

Experience Level

Entry Level

Job Type & Location

This is a Contract position based out of Burlingame, CA.

Pay and Benefits

The pay range for this position is $30.00 - $35.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Burlingame,CA.

Final date to receive applications

This position is anticipated to close on Mar 9, 2026.

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