Sales and Events Coordinator - DoubleTree Hilton San Francisco Airport; Burlingame

Job Description - Sales and Events Coordinator - Double Tree by Hilton San Francisco Airport (Burlingame)

Job Description

Double Tree San Francisco Airport
835 Airport Blvd. Burlingame

As a Sales and Events Coordinator, you would be responsible for efficient and smooth execution of all sales groups and catering events. Acts as liaison between the customer and the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Provides the director and managers of sales and marketing with administrative and clerical support including word‑processing, typing, e‑mailing, filing, data‑entry, copying, corresponding, answering telephones, and performing other general office duties.

Maximize revenues through effective upselling of services. Supports the Sales and Catering staff.

• Responsible for executions of Sales groups and catering events:
  Coordinate sales group / group meeting needs with clients, coordinate communicate between hotel staff (all involved departments) and client to ensure delivery of event details (BEO’s, group resumes, etc.) are managed effectively, personally inspect all meeting rooms prior to each event.
• Coordinate projects and activities and synchronize the needs of the group / event with the hotel staff to ensure smooth operations. This may include, but not limited to; e‑Tools coordinator, inhouse event bookings, etc.
• Assist with site inspections/tours as needed. Provide support and guidance throughout the event planning process, ensuring client satisfaction. Make all VIP reservations. Greet internal and external clients daily when entering the department. Assist with variety of requests.
• Data entry using Delphi, Microsoft Word, and Excel; including printing, distributing reports, monitor group pick up, etc.
• Maintain detailed filing system for the department.

The hourly rate range is $28 - $30 and is based on applicable and specialized experience and location.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We’re leaders in our industry and in our communities.
• Teamwork - We’re team players in everything we do.
• Ownership - We’re the owners of our actions and decisions.
• Now - We operate with discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.

And, our amazing Team Members are at the heart of it all!