Community and Civic Engagement Manager

Overview

Company Alaska Airlines

The Team

Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, marketing, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day.

If you share our passion for creating an airline people love, we want to hear from you.

Role Summary

The Community and Civic Engagement Manager is a subject matter expert in localized community relations, community partnerships, sponsor ships, and civic engagement programs. As an individual contributor, this role serves as a connector across internal stakeholders at Alaska Airlines (AS) and community partners to deliver community centered initiatives, employee engagement and local market activations. This role also drives coordination, visibility and reporting to support effective execution and meaningful community impact.

• Execute and steward relationships, acting as a consistent point of contact with neighborhood leaders, grassroots organizations, non-profit groups, and advocacy coalitions, advancing Alaska Airlines’ long term community engagement objectives.

• Identify barriers to engagement, influencing AS leaders to engage authentically with residents (briefings, talking points, listening strategies).

• Plan and execute high-profile community events, major sponsor ships, and non-profit events in coordination with marketing, communications, and sales teams to advance Alaska’s business in key markets.

• With minimal direction from leadership, exercises considerable judgement to make decisions in message creation and placement throughout social channels to drive increases in brand engagement.

• Identify barriers to engagement (language, time, transportation, digital access, trust).

• Deliver engagement models tailored to marginalized or historically excluded groups.

• Collect qualitative and quantitative feedback from community activities and develop reporting to inform leadership recommendations and drive more effective engagement execution.

• Implement AS community engagement strategy for California based employees, establishing priorities, investment approaches, and success measures.

Required

• 4 years of experience in marketing, public relations, communications or a related field.

• Bachelor’s degree or an additional two years of relevant training/experience in lieu of this degree.

• Proven experience managing complex, multi-layered projects.

• Strong communication (verbal, written, and interpersonal), organizational, analytical, and problem-solving skills.

• Demonstrated organizational, analytical, and problem-solving skills.

• Ability to work independently, practice confidentiality, and maintain professionalism under pressure.

• Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, and Teams).

• Flexible schedule with the ability to support events during evenings and occasional weekends as needed.

• Travel will be required (approx. 15%).

• High school diploma or equivalent.

• Minimum age of 18.

• Must be authorized to work in the U.S.

• Network in California and/or the California Bay Area.

• Event management and community outreach skills

Embody our values to own safety, do the right thing, be caring and kind, and deliver performance.

$92,150 -- $138,250 / year

Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Hawaiian/Horizon employees. Alaska/Hawaiian/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.

Note:

We don’t typically hire at the top of the range.

Alaska Airlines, Hawaiian Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and…