Director, Strategic Accounts

Company Description

G2 Risk Solutions has a large, valued, and diverse global client base and is the established leader in e‑commerce merchant risk and compliance intelligence and services. Headquartered in Burlingame, California, USA, G2 Risk Solutions helps acquirers, ISOs, PSPs, e‑com marketplaces, ad platforms, and other members of the payments value chain take on the appropriate level of risk in their merchant portfolios, while protecting against brand damage, illegal activity, and noncompliance assessments.

We have a welcoming and energetic environment that encourages collaboration and innovation. We are consistently exploring new technologies and tools to be agile. This environment gives our people the opportunity to hone current skills and build new capabilities, while discovering their genius.

G2 Risk Solutions is seeking a Director, Strategic Accounts who will be a significant contributor to our North America sales goals and carry a quota for new business development. This is a Senior Sales level position; the ideal candidate is looking to continue their career in Payments and E-commerce within the Digital Commerce industry. This role is fully remote.

• Responsible for defending existing revenue within named Tier 1 Accounts like JPMorgan Chase, Global Payments, Moneris, Adyen or Square focusing specifically on driving client value by developing a deep understanding of client’s business needs and strategic direction.
• Acquire and integrate industry knowledge related to general trends, emerging technologies & competitors specific to our Digital Commerce vertical.
• A builder; interested in developing both internal, and external relationships and hunter mentality within current Tier 1 Accounts.
• Maintain meeting notes, renewal forecasts, legal documentation, and client contact information electronically in
• Build Tier 1 Account Plans to align executives, customer success, product and operations on account development and execution.
• A continual learner that stays up to date with payment, compliance, merchant risk and merchant onboarding market trends and industry needs.

• Must have minimum of 8-10 years’ experience in Tier 1 account management and development.
• Strong communication skills and able to articulate complex solutions to prospects.
• Must have experience and background in the merchant onboarding, KYB, merchant monitoring, transaction monitoring, merchant risk or payments compliance segments.
• Fortune 100 client-facing strategic experience.
• Strong data analytics, statistics, and strategy background.
• Ability to champion new ideas, initiate change, think “outside of the box,” and drive innovation.
• Demonstrated ability to make strategy become reality.
• Ability to interact with people at all levels of an organization, fostering strong cross‑functional teamwork.
• Exhibit passion through appropriate participation in team and industry initiatives.
• A strategic thinker that will drive results to grow an emerging business vertical for the company.
• Proficient in Salesforce, Gong (or like sales tool), AI/Copilot, PowerPoint, Excel, Word, and virtual meeting software (Teams, Zoom, etc.).
• A continual learner that stays up to date with market trends and Digital Commerce needs.
• Potential for travel up to 40% of the time.

This position is a fantastic opportunity to work for a fast‑growing company. We offer a comprehensive benefits package including medical, dental, vision, LTD, Paid Time Off, 401(k) and potential for annual bonus. Compensation: base salary may be up to $175,000 USD. This position is also eligible for commission.

Be part of a team shaping the future of merchant lifecycle risk management. You’ll work with cutting‑edge solutions, EverC’s AI driven marketplace monitoring and G2RS’s merchant risk suite helping clients reduce fraud, enforce compliance, and scale safely in the digital commerce ecosystem.

G2 Risk Solutions is an equal employment opportunity employer and strives to comply with all laws prohibiting discrimination based upon, as applicable, actual or perceived race, color, creed, religion (including religious dress, grooming practices and protective hairstyles), sex, sexual orientation, gender identity or gender expression, pregnancy, marital/domestic partner status, national origin, alienage or citizenship status, primary language, immigration status, military and veteran status (including whether honorably discharged or not), intern or volunteer status, status as a victim of domestic violence, sexual assault, or stalking, ancestry, age, physical or mental disability, AIDS, HIV and Hepatitis C status, medical condition, including cancer and genetic predisposition information or characteristics (or those of a family member), or any other category protected by federal, state or local laws.