Branding Merch​/Promo Project Manager

Position:
Project Manager – Promotions Division

Reports to:

Director, Promotions Division

FLSA Status:
Exempt

Department:
Promotions

Location/Shift: Burlingame, CA / 8am-5pm

Partner with top sales executives, vendors and internal staff to provide competent and reliable service to high profile clients. Manage/lead all projects with extreme detail and accuracy to ensure quality and delivery commitments are consistently maintained.

• Provide internal support for sales executives when customers require assistance, ensuring prompt attention to any inquiry
• Obtain accurate and complete job specifications from sales reps and clients
• Initiate orders by performing basic order entry functions and acting as liaison between suppliers and client
• Procure competitive estimates from vendors, create purchase orders & provide comprehensive ship instructions
• Coordinate schedules with the sales rep/client and vendor (as well as internal staff for projects requiring in-house assembly)
• Facilitate orders delivering into Lahlouh shipping or inventory (online storefront sites & Pro Mail)
• Finalize all financial aspects of each project to ensure prompt payment to vendors and invoices to client
• Assist sales executives with promotional product estimates to client when required
• Assist sales executives in sourcing alternative product solutions due to stock shortages

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
• Must truly understand what it means to “own” each project
• Seasoned in the areas of trouble‑shooting and “risk management” as it relates to the success of a project
• Exemplary follow‑up and follow‑through skills
• Completes work with extreme accuracy and detail
• Very comfortable with viewing, sending and receiving art files/data
• Comfortable with general aspects of imprinting (litho, digital, screen, pad & dye sublimation)
• Understands the basic aspects of hand‑assembly and fulfillment workflows
• Possess a high degree of self‑motivation and independent decision‑making ability
• Ability to plan, organize, and adapt within an intensive multi‑tasking environment, requiring simultaneous management of multiple projects
• Ability to work with minimal supervision and lead/manage multiple projects and priorities
• Ability and willingness to learn new technologies quickly
• Possesses the initiative and ability to work with team members to implement solutions to meet customer’s needs
• Solid organizational skills with ability to prioritize tasks and manage time with minimal supervision
• Mature disposition with good analytical skills
• Able to work in a fast‑pace environment with a can‑do attitude

• Five to eight‑years work experience as a Project Manager (in the Graphics or Marketing field is highly preferable)
• Significant experience in managing multiple large, high dollar value projects with the ability to trouble‑shoot potential issues
• Proven track record in working independently and driving projects confidently
• Excellent interpersonal, presentation and communication skills (written and oral)
• Possess a solid understanding and functional knowledge of standard business practices, marketing, communications and sales
• Proficient systems knowledge:
  Microsoft Office and Outlook

• Working knowledge of PC platform
• Working knowledge of Excel, Word, PDF Reader, computer navigation, internet browsing, etc

• PACE
• Place orders
• Process billing
• SAGE and ESP
• Vendor search
• Sample ordering
• Product knowledge

• Two to four-year college degree