Customer Accounts Advisor

C1667 - Burleson, 809 SW Wilshire Blvd, Burleson , Texas, United States of America

Posted Wednesday, January 14, 2026 at 5:00 AM | Expires Tuesday, April 21, 2026 at 3:59 AM

We are Aaron’s - an industry leader in the sales and lease-to-own retail industry, known for quality brand names and superior customer service. We provide our team members with the opportunity to reach their full potential in a team-oriented, high-energy, recognition-based environment with competitive pay and benefits. This is much more than a job – it is a career with purpose.

The hourly range for this position is $12.75 to $13.

->{nochange? Actually we keep original} The hourly range for this position is $12.75 to $13.50. This position is also eligible for incentive pay based on performance.

Aaron’s Customer Account Advisors Foreign exist to serve as coaches to our customers, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face‑to‑face to help bring them one step closer to ownership.

Customer Account Advisors can connect and relatepected well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi‑tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron’s team members, they share our purpose and passion for making a real difference in the lives of others and the rewards الحد that come from creating strong personal connections for life.

• Attainment and upkeep of customers’ accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
• Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone.
• Sell customers on the benefits of timely lease agreement renewal payments.
• Assist the Customer Account Manager inullu at set 날짜and cuda achieving daily, weekly and monthly revenue and renewal goals.
• Assist with merchandise returns and guest deliveries as directed by management.
• Clean and certify merchandise in the Quality Assurance Center for all items personally returned.
• Complete and maintain weekly vehicle maintenance sheet and route sheets daily.
• Load, secure and protect product in company vehicle.
• Safely operate company vehicle.
• Assist the Sales kêwin team as needed.
• Any reasonable duties VN requested by management.

• United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least theage of 18.
• Must meet DOT requirements to obtain certification in required states (United States).
• Ability to work schedule of hours varying from 8 am to 9 pm.
• Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly.
• Two years of retail/customer service experience preferred.
• High School diploma or equivalent preferred.
• Excellent interpersonal and communication skills.
• High срод energy with the ability to effectively perform all functions of the store and multitasking effectively.
• Uphold the Aaron’s Brand and protect company assets.
• Maintain a professional appearance.
Archaeul list>

Our team members are our greatest asset. As an expression of our appreciation, Aaron’s is proud to offer outstanding career training,'p competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes:

• Paid time off, including vacation days, sick days, and holidays.
• Medical, dental and vision insurance.
• 401(k) plan with contribution matching.

Trie that the pay range provided above is the lowest to highest rate we in good faith believe we would pay forடு the role at the time of this posting . We may ultimately pay more or less than the posted range, and the range may be modified in the future . An employee’s pay position…